I have received a very poor service, I still haven't received a payout after my case was settled some months ago. I was informed by the solicitor dealing with my case (over the phone) that I owed the firm money and would not be receiving any payment. So I asked to be sent the bill with a breakdown to show how i owed them. It has been a couple of months and i still have not received a bill/breakdown. I have sent several emails requesting the bill/breakdown with no response. I sent another email and tried to call today but nobody answered and I was unable to leave a message as the mailbox was full? I will update in 1 week from now.