Ian
Fiona and the team did an excellent job of completing a house sale and purchase for us. Timelines changed quickly throughout, and Fiona was able to keep the process on course. She mediated for us on a couple of issues, and often worked well out of office hours to assist us when necessary. Fiona also resolved a post sale issue, which we were very grateful for. We wouldn’t hesitate to use MSP again, and would highly recommend them.
Thank you for your lovely comments Ian! It was a pleasure working with you and hope we can work together again soon.
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Sale of embassy gardens
Within 3 days of completion of embassy Gardens I was unable to proceed with browning Court because probate had not been done. I have now had to pay to put my furniture in storage and now living with a friend.
Lawyer named in this review: Fiona Smith
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Consistently went the extra mile
Fiona and the team worked extremely hard to overcome some difficult circumstances in dealing with the vendors solictors. If we had used a different solictors firm I'm not sure we'd have completed. Thankyou so much!
Lawyer named in this review: Fiona Smith
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House move
When Fiona Smith picked up the reins of our conveyancing things then progressed with better communication, speed and a personal touch.
Lawyer named in this review: Fiona Smith
A representative from Msp Legal Services LLP responded to this review on 18 January, 2022
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent team
Fiona and her team worked extremely hard to complete a sale and purchase for us. When the purchase became a little more complex, Fiona really pulled it all together and we felt reassured that everything possible was being done to get it to completion.
Lawyer named in this review: Fiona Smith
Was this review helpful? Yes
House sale and move
Very impressive with my move and sale of my house after taking a long time waiting for to move friendly and done us proud.
Lawyer named in this review: Fiona Smith
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Understanding all round !
It took a step back from us and a little understanding and Lauren and Fiona delivered efficiently and on time. The receipt of a simple reassuring email and important information at all hours of the day was not unusual. To put faces to names when we met was the icing on the cake ! First class, girls, first class !
Lawyer named in this review: Fiona Smith
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Good Quality
Just recently sold our house in Northumberland this September 2021 through MSP Legal Services in Hartlepool. I feel that everyone has got to remember this year(2021) has been another challenging year not only with Covid-19 still around but the Stamp Duty 0% Government offers during 2020-2021 that end at the end of this month so l feel that MSP Legal Services have coped so well during these busy and unprecedented times. I dealt with Fiona and Lauren who were so helpful in our sale, l cannot thank them enough. I understand previous comments about phone not being answered, l sometimes too did not get through at first through there phone system but they always got back to me via E-Mail, plus l must give extra credit to Fiona and Lauren that not only did they contact me late at night via E-Mail but also during weekends so this service was exceptional.
Their rates were very reasonable l must say.
I would use MSP again.
Lawyer named in this review: Fiona Smith
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That Personal Touch
Selling a house, were having great trouble with our estate agent, who had allowed the cash buyer (and the buyer's solicitor) to stall and delay the purchase for over seven months.
We were almost driven to the point of putting the house back on the market when Fiona Smith, senior partner at PSP, took decisive action to get the completion date agreed.
We can't praise her enough for her personal and kind efforts in ending this nightmare for us.
She replied quickly to our emails and phone calls, and it was a real pleasure to speak to her often in those final few weeks leading to the long overdue completion.
She has that rare personal touch which puts you at ease and lifts your spirits, while being very involved in putting matters right.
Lawyer named in this review: Fiona Smith
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A Legal Service that actually cares
Fiona and Lauren went out of their way to help us move and help me fulfil my wife's dream as she unfortunately has Motor neurone disease of living in a little village in a bungalow.
Lawyer named in this review: Fiona Smith
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Conveyancing
A Good service with Pleasant knowledgeable staff. This firm were introduced to me by my estate agent and the price for selling and legal services were in a cost effective package. Legal fees for Buying were also a good competitive price
Lawyer named in this review: Fiona Smith
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