Pete
After being let down by two leading personal injury firms in Cornwall a Legal Consultant friend of mine put me in touch with Wolferstans of Plymouth. Without question Tracey Barton from Wolferstans took up my case. Her detail to work was OUTSTANDING, always keeping me well informed at every critical point. In a very short space of time I received an out of Court settlement. I cannot thank Tracey enough for her dedication to her job and for helping me.
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Workplace incident
I first contacted Wolferstans in Plymouth, to discuss an unusual incident that occurred at work, to see whether I could pursue a claim for injury against my employer. I chose Wolferstans as they had previously, successfully helped my dad with his claim, albeit for different circumstances, and they were professional and very caring with him. After my initial telephone call, I was subsequently contacted and told they would take on my case on a ‘no win no fee’ basis. I then met with Tracey Barton who was very personable, extremely considerate and put me at ease, when I was a little apprehensive about the whole process. She and her team were very easy to deal with, they were always contactable by telephone and email, and they acted promptly at all times. I was kept fully aware of each stage of the claim process, was updated every time there was a development and was extremely satisfied with the outcome, which exceeded my expectations. I would be more than happy to use Wolferstans again and would recommend them without hesitation.
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 10 September, 2024
Hi Mark, Thank you for your wonderful feedback and for choosing us again after your dad’s experience. We're so glad that Tracey and the team were able to support you through the process and deliver an outcome that exceeded your expectations. Your recommendation means a lot to us, and we’re always here should you need any assistance in the future. Best wishes, Wolferstans LLP.
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Personal injury suppirt
Hi - Tracey provided a brilliant level of legal support and customer service. She’s was professional, supportive and kind at a time of great trauma after my son’s accident.
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 05 June, 2023
Thank you for leaving us a review regarding the personal injury support provided by Tracey Barton at Wolferstans. It warms our hearts to hear that Tracey provided a brilliant level of legal support and client service to you and your family. We understand that navigating the aftermath of an accident can be overwhelming, and our team is committed to offering professional, supportive, and compassionate guidance throughout the process. At Wolferstans Solicitors, we believe in treating our clients with kindness and empathy, recognising the trauma you have experienced. Tracey's dedication to providing exceptional service reflects our firm's commitment to helping our clients through challenging situations. We genuinely appreciate your kind words and trust in our services. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We are here to support you.
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Compensation claim
It was a long process, but I had a brilliant solicitor,
Can't speak highly enough of Tracey Barton
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 20 April, 2023
Thank you for your kind review of your experience with Tracey Barton, we're really pleased to hear you were happy with the service provided and look forward to working with you in the future should you require further legal services.
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Damages Claim
My damages claim began in 2017 & I was advised from the outset that the process could take 3 - 4 years; this timescale proved to be the case. Throughout the long & complicated process, Wolferstans were always there to handle any questions or queries I had; they were at all times professional. courteous & efficient.
My case handler, Tracey Barton, responded quickly to all my emails, I can't thank her enough for her patience & diligence throughout, particularly as I was the little member of the public confronting a corporate giant.
I would have no hesitation using Wolferstans again should the need arise.
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 27 September, 2021
Thank you for taking the time to leave us such a fantastic review. We are happy to hear that you were pleased with Tracey's service and would not hesitate to use our services again. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you.
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Fantastic service
My experience with Wolferstans Solicitor and specifically instructing Tracey Barton to handle my injury claim was excellent from start to finish. Their service was clear, efficient and extremely helpful while navigating the claim process and what my options were. I felt updated and informed every step of the way and received an outcome I was extremely pleased with in a swift timeframe. Thank you Tracey and team!
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 06 August, 2021
Thank you for taking the time to leave a review Rachel, we really appreciate it and Tracey is very pleased that you were happy with the service she provided.
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injury claim. S.E.Farrar
Tracey handled the my Industrial injury claim methodically and empirically from the outset, accumulated an extensive case file of evidence and ultimately steered the case to a good conclusion.
Although liability had been admitted from the outset, by the defendant, the complexities of the claim were not simple to sort out and Tracey's guidance on how to proceed was exemplary and ultimately led to a settlement without need of going to Court.
I was more than happy with the advice and guidance I received, and with the final settlement.
Tracey was careful, diplomatic and professional throughout and a great pleasure, and a delight, to have had representing my interests.
Thank you Tracey.
Lawyer named in this review: Tracey Barton
A representative from Wolferstans responded to this review on 19 July, 2021
Thank you for your review Stephen. We really do appreciate you taking the time to leave such positive feedback, which will be passed on to Tracey. Do not hesitate to use Wolferstans again should you have any future legal requirements. Best wishes from us all at Wolferstans.
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From the first point of contact with Wolferstans and Tracey Barton, always felt nothing was too much trouble.
Very good communication on progress of claim. Lovely people abd very professional. Well done.
Lawyer named in this review: Tracey Barton
Was this review helpful? Yes