Yvonne
I instructed TQ law around March/April time and my purchase was being dealt with by a different team for a while (more to follow on them further down in my review). If this review was about them I’d have probably given a 1…
My file was taken over by Team BP in around August/September time and honestly completely changed my whole view of TQ law. Bryan and Mellissa were amazing! Very professional, very kind and always responsive to my emails (this is very important to clients). I honestly can’t thank them enough for helping me to complete on my flat which really dragged on for months (due to no fault of their own). They took over my file and hit the ground running! For me to still be writing a positive review after the terrible service initially recieved (from the other team)I know their service has left a mark! You’re both an asset to your company and I really hope you get the recognition you deserve!
Quite suprised I’m writing this review as a months ago I’d be writing a different review! Didnt get off to a great start at TQ law initially (to be honest for most of my transaction unfortunately) as the team that my case was initially assigned to were awful, which led to a complaint, - I wont name the team though as it would take away from who I really want to put the focus on!!! My 5 star review isn’t for them nor is it for the complaints department who to be honest I think are (unsurprisingly) biased. My 5 star review is PURELY for team BP (Bryan and Melissa).
A representative from TQ Law Limited responded to this review on 11 November, 2024
Thank you so much for your detailed and thoughtful review, Yvonne! We sincerely appreciate your kind words about Bryan and Melissa. We’re thrilled to hear they were able to turn your experience around and provide the professional and responsive service you deserved. Your feedback means a great deal to us, and we will make sure Bryan and Melissa receive the recognition they truly deserve. Thank you again for your patience, and we’re so glad we could help you complete your purchase!
Was this review helpful? Yes
Excellent service from start to finish
Excellent service from start to finish
Lawyer named in this review: Bryan Perkins
Was this review helpful? Yes
Thank you Melissa Flynn
Thank you Melissa Flynn
Lawyer named in this review: Bryan Perkins
Was this review helpful? Yes
Many thanks for making the process smooth and understandable.
Very happy with the service provided, all staff were helpful and happy to look into any questions we had if our solicitor was not available. Many thanks for making the process smooth and understandable.
Lawyer named in this review: Bryan Perkins
Was this review helpful? Yes
Melissa was extremely helpful
Melissa was extremely helpful
Lawyer named in this review: Bryan Perkins
Was this review helpful? Yes
Melissa was extremely helpful
Melissa was extremely helpful
Lawyer named in this review: Bryan Perkins
Was this review helpful? Yes