Conveyancer at GloverPriest Solicitors Limited

Phoebe Tracey

Conveyancer

Phoebe joined GloverPriest in Tamworth, in 2021 as a Conveyancing Legal Assistant. Phoebe’s hard work, determination and client focused attitude has seen her progress into her new role as a Residential Conveyancer, managing a varied caseload of sales/purchases, transfers of equity, auction work and remortgages. Phoebe enjoys working at GloverPriest as both herself and the team share the same ethos and like to make the conveyancing process as stress-free as possible for all their clients. She aspires to expand her learning further through training and courses. Phoebe spends her free time renovating her first home. She also enjoys walking, going on holidays and dining out.

43 Albert Road, Tamworth, Staffordshire, B79 7JS

She is an experienced Conveyancer who is able to assist you

Practice Areas

Housing & Property

3.5/5 4 Client Reviews 4
  • Housing & Property 100%
4 Client Reviews

3.5/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    2
  • Very Good
    0
  • Average
    0
  • Poor
    2
  • Awful
    0
Anonymous
Click to rate
Anonymous,
Verified Anonymous, Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
October 18, 2024 20241018083002

Poor service

2

Overall a poor experience purchasing my first property. Constant delays throughout lack of communication and responses to messages were very little.
Emails that were sent and replied to by myself - were blanked even though these were emails asking for updates and receipt of documents sent.
Loss of paperwork even though have proof it was signed for at the office it was sent to - 1 document sent 3 times...
Asking for duplicate of documents that had been provided previously.
Change of case handler half way through the process delayed further.
Assistants making unprofessional comments via email.
Took almost 6 months to complete a transfer sale.

Lawyer named in this review: Phoebe Tracey

A representative from GloverPriest Solicitors Limited responded to this review on 18 October, 2024

Thank you for your review, I am sorry to hear your matter didn't go as expected. On reviewing your file, I can see that no paperwork was lost during your transaction. The documents were received from you but 1 key document required to complete your transaction was not included. I can see from your file that this was requested several times and took some time to be received from you, I have found no evidence of any unprofessional conduct.

Was this review helpful? Yes

Raja
Raja Added 1 month ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
September 27, 2024 20240927171026

Apartment sale

5

Professional, approachable & very clear with instructions, not to mention the prompt responses to every email & phone call. Total 10/10 experience would most definitely recommend Gover & Preist to friends & family.

Lawyer named in this review: Phoebe Tracey

A representative from GloverPriest Solicitors Limited responded to this review on 30 September, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Brodie lee
Brodie lee Added 2 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
August 23, 2024 20240823175047

Amazing service from both Phoebe and Bethany!

5

Both Phoebe and Bethany were both very good whilst sorting out my first home. Very helpful, responsive and prompt. Always answered all my questions and both of them we're so lovely and kind. I’ve had a really quick turn around too and wouldn’t hesitate to use them again. Thanks again for all your help and it’s been a pleasure dealing with you both!

Lawyer named in this review: Phoebe Tracey

A representative from GloverPriest Solicitors Limited responded to this review on 27 August, 2024

Dear Brodie, Thank you for your kind words! We're delighted to hear that Phoebe and Bethany made your first home purchase a positive experience. It's been a pleasure working with you, and we look forward to helping you again in the future. Best regards, GloverPriest Solicitors Limited

Was this review helpful? Yes

Anonymous,
Verified Anonymous, Added 4 months ago Report to admin
Collected whilst working at GloverPriest Solicitors Limited
June 26, 2024 20240626203253

Poor communication

2

Poor communication, could never get a reply.
Didn't explain the process, every job/task took over a week.
All responses stated how backlogged they were and how long they have had off so need to catch up. Highly frustrating. Made an already frustrating process unbearable.
Wouldn't recommend.

Lawyer named in this review: Phoebe Tracey

A representative from GloverPriest Solicitors Limited responded to this review on 09 July, 2024

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

Was this review helpful? Yes

About Phoebe Tracey

Phoebe joined GloverPriest in Tamworth, in 2021 as a Conveyancing Legal Assistant. Phoebe’s hard work, determination and client focused attitude has seen her progress into her new role as a Residential Conveyancer, managing a varied caseload of sales/purchases, transfers of equity, auction work and remortgages. Phoebe enjoys working at GloverPriest as both herself and the team share the same ethos and like to make the conveyancing process as stress-free as possible for all their clients. She aspires to expand her learning further through training and courses. Phoebe spends her free time renovating her first home. She also enjoys walking, going on holidays and dining out.

Languages Spoken: English

Contact Phoebe Tracey

Address

GloverPriest Solicitors Limited

43 Albert Road

Tamworth

Staffordshire

B79 7JS



Phone 01827 338220

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Conveyancer

GloverPriest Solicitors Limited

?-present