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20250122155729
Alan
Excellent.!!!! All the staff are polite, friendly and helpful.
Amanda Finn was brilliant. I cannot praise highly enough their professionalism. Mr.Alan K. Woodman. Lincoln.
A representative from Ringrose Law responded to this review on 03 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
House sale
All good overall
Some holdups with getting back to me -returning calls but not a real problem.
Sale seemed to take a while but not all felt to be due to Ringrose law
Would use again if needed.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 28 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Acquisition of freehold house
Ringrose Law assisted us with buying a house recently, they did a fantastic job, been very helpful and on time. We asked if we could complete on a specific tight deadline and they've accommodated our request. All their explanations and recommendations have been very useful and easy to follow/understand. Amanda is responsive and happy to assist, very professional and knowledgeable. Her team has assisted us in the past to sell a house (in 2022) and we came back to them when we purchased a new one. We will come back to them in the future as they've been fantastic each time. I would and have already recommended Ringrose Law to friends and family.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 26 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Probate and conveyancing
My dealings with Nerina Farmer and Amanda Finn have been extremely positive they both made me feellike a person and that they cared . Its been a very traumatic experience being widowed , a fight with step children and a delayed house sale .
I would just like to say Thank you
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 14 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Professional service
We were represented in a very thorough and professional manner. They looked after our purchase and sale and dealt with any pressure put on us by the developers and their solicitors firmly. We were happy with our choice.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 16 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Good Conveyance
Despite a multitude of setbacks Amanda and her team successfully completed the conveyance.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 01 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent, attentive and professional.
Although I found the initial experience of using the portal rather difficult, the service I received from the team was excellent. Communication was good and any queries were answered promptly by Amanda.
Would definitely recommend.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 01 September, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Made no progress then dropped my case
I was completely let down by Amanda Finn and her team. From the very start, they were impossible to get hold off. Whenever I called the office either no one would pick up or I would get through to someone at reception who would tell me Amanda's team were all on break (no matter what time I called). I would be told that someone would call me back but they didn't. I would only get a call back if I requested one through the app.
Apart from requesting calls, the app was largely use-less. The stages of my sale or purchase were not updated so I had to speak with someone from the team to find out why there had been no progress reported for weeks. Progress was only made when I specially chased for an action to be completed.
At one point, I was so concerned about the lack of progress that I asked Amanda for a face-to-face meeting. She responded by telling me she wouldn't meet with me as she was going on holiday the next day and would be unavailable for a period of 3 weeks. She assured me that someone else from her team would handle my sale and purchase in her absence and confirmed that there would be no negative impact. However, the next day I was contacted by Ikra who told me my sale and purchase were being dropped because Amanda is on leave. (Another reason from this email was that the management company were taking too long to send the management pack, however I later found out that Ringrose had never requested the management pack in the first place). My estate agent and I both tried speaking to the team to understand this better as we had just been told by Amanda that everything would continue seamlessly. Ikra then confirmed that Ringrose would continue handling my sale and purchase.
The following day, Ikra contacted me and estate agent again and said that they were dropping my sale and purchase because of 'changes to the Buildings Safety Act'. The change they cited was in relation to the regulations for apartment buildings over a certain height. This change was made to the Act before Ringrose accepted my case AND also doesn't impact my purchase (which is a freehold semi-detached property). Despite this, Ringrose dropped my case. The estate agent and I both tried to get more information to understand this decision however Amanda's team were very vague and different members of the team gave me different information.
It is my opinion that the initial reason for dropping my case was correct, and that the chain of emails after this were to cover for Amanda who clearly hadn't planned any cover for my case while she was on a 3 week holiday. This theory was confirmed by a Ringrose employee.
Luckily I have been able to find a different firm who have already made more progress than Ringrose in a fraction of the time. I am grateful that my estate agent was included in the communications relating to this situation and they now know not to recommend Ringrose moving forward. I hope that this complaint gets taken seriously.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 08 July, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
Was this review helpful? Yes
Very proactive and took control
Ringrose were very supportive and engaged. They updated us proactively. They chased the seller's and buyer's solicitors even when getting no responses.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 11 July, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
House purchase
Very good service , a very different working method to my previous house purchases, very little face to face contact (zoom/teams) all emails.
Made it slightly less personal when asking complex queries ( on issue that where to us) to get emails answering said queries that were short and made us feel insecure for not understanding the legal terminology and asking said questions
After all we engage the legal service to cover our lack of legal understanding.
Over all the very stress experience concluded in a positive manner.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 12 April, 2024
We are really sorry you feel disappointed with the outcome of your matter. We are pleased it was a positive outcome for you.
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Professional and friendly service.
Professional and friendly service from the team in the Residential Conveyancing Department, especially Donna Wilkinson.
Lawyer named in this review: Amanda Finn
A representative from Ringrose Law responded to this review on 06 March, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes