Catherine
After starting a divorce online with no real legal guidance through the process, I was recommended to Alun.
Alun gave me expert advice and took over the handling of the situation with the utmost professionalism, including measures to help ensure I would be safe. Alun was the greatest support throughout, he was always reassuring and supportive, and through every wobble I had he showed empathy, understanding, and compassion - while also including firm pep talks that made me feel stronger, more confident and empowered in not letting myself get walked over.
I have nothing but the best things to say about my experience with Alun Jones Family Law and wouldn't hesitate to recommend Alun to anyone, his guidance achieved a fairer outcome than there had been prior to his involvement, and I will always be very very grateful.
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Would recommend.
Decided I needed a solicitor and I am so thankful and pleased I contacted Alun Jones and his team. Professional, friendly and really put me at ease. I felt so much better after the advice I was given and my problem was quickly resolved. Would highly recommend.
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 03 September, 2024
Thank you for your review Darren. We appreciate your feedback. Please do not hesitate to get back in touch should you require any further assistance. Best of luck.
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Fantastic Knowledge and Personal Service.
I highly recommend these solicitors for their exceptional professionalism combined with a personal, caring approach. You are treated with the utmost consideration, benefiting from their extensive legal knowledge and advice. They explain things clearly, making it easy to understand without needing a law degree, unlike some other solicitors. I will definitely engage their services again for any legal matters that require a solicitor. My sincere thanks go to everyone at Alun Jones Family Law Limited, particularly Michelle, Alun, and Angel.
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 03 September, 2024
Thank you so much Jayne. We very much appreciate your kindness and review. Best of luck for the future.
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Professional and Supportive - Excellent Service
After starting a divorce online with no real legal guidance through the process, I was recommended to Alun.
Alun gave me expert advice and took over the handling of the situation with the utmost professionalism, including measures to help ensure I would be safe. Alun was the greatest support throughout, he was always reassuring and supportive, and through every wobble I had he showed empathy, understanding, and compassion - while also including firm pep talks that made me feel stronger, more confident and empowered in not letting myself get walked over.
I have nothing but the best things to say about my experience with Alun Jones Family Law and wouldn't hesitate to recommend Alun to anyone, his guidance achieved a fairer outcome than there had been prior to his involvement, and I will always be very very grateful.
Lawyer named in this review: Alun Jones
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Fantastic firm
I have instructed Alan Jones family law on 2 occasions within the last couple of years, and they have been excellent. The whole team are honestly amazing! I have not one bad word. Would absolutely recommend.
Lawyer named in this review: Alun Jones
Alun Jones from Alun Jones Family Law Limited responded to this review on 22 July, 2024
Thank you for your review. We appreciate the positive feedback you have provided. Best wishes for the future!
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Solicitor = Good. Billing = Absolutely awful
Hannah did a good job, however this was totally over-shadowed by the totally awful billing which I feel was never totally resolved. This caused much stress for me. For this reason, I would never use them again.
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 17 May, 2023
Thank you so much for the incredibly positive comments, this has all been fed back to Hannah. We are pleased that we were able to assist you with this matter and wish you all the best for the future.
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Would not hesitate to recommend.
I cannot recommend AJ family law highly enough having just completed a long and terrifying legal process where they achieved a shared residency order allowing me back into my children's lives. This followed the end of a marriage during which I experienced years of coercive control, manipulation and emotional abuse by my ex. Suffice it to say, when I contacted Alun Jones Family Law, I was not in a great way and needed expert help.
Thankfully the whole team was completely great. My initial consultation was with Alun, the founder, owner and principal solicitor and he was available and responsive throughout the whole process.
Hannah Newbury was the solicitor who handled my case and she was outstanding, I could not have hoped for better. Hannah was knowledgeable, professional, extremely well-prepared and diligent. I found her specialist knowledge and interest about Parental Alienation to be especially helpful. She listened to me and took the time to understand my priorities, my values and my concerns. She managed my expectations very well and with sensitivity; always being clear with me about what was realistic, and helping me to keep perspective.
Hannah maintained a clear focus on helping me to manage my resources and was mindful of working in ways that kept expenses down as much as possible. For example, she was transparent and candid with me about when she thought she should represent me in court, and also about when it was time to bring in a barrister (although I would say that Hannah was very much more credible and impressive in court than my ex's barrister). Frankly, I can't imagine what it would have been like to go through something like this without Hannah's pragmatism, reassurance, tenacity, positivity, humour and expertise. She's an absolute rock.
Throughout the whole process Hannah was extremely hard-working and responsive (e.g. to my panicked phone-calls or emails from me asking for advice). However, on the very rare occasion when Hannah couldn't respond, the other solicitors at the firm were quick to step in, very competent and reassuring and obviously knew my case well. They were great at keeping Hannah in the loop. Rhian was excellent when fielding ad-hoc queries and requests for assistance from me, and her advice helped me to achieve good interim outcomes during the process.
Hannah J the Practice Manager was fantastic, she took plenty of time to explain billing, invoices, charging and procedure etc. As much as anything else, it was just great to hear another friendly and supportive voice on the phone while plodding through an extremely torrid time.'
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 30 November, 2022
Wow! Thank you so much for taking the time to leave such an incredible review for us Russ. This really means a lot to Hannah and the rest of the team. We are blown away by your comments and are so pleased that we have been able to assist with your case.
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A rarity
In the six years since the birth of my son I have spoken to many solicitors seeking support. Hannah Newbury and Alun Jones are of only three solicitors who were willing to help. You will not go wrong contacting them. The sooner the better would be my advice.
As far as their rates are concerned I believe they are very reasonable. To put it into perspective. When I began my naive journey I was paying double what AJFL charge. Only to be informed I would not be represented in court anyway.
A very approachable and friendly team. Professional and sincere. No matter your situation they will do their very best to help and they are more than capable of doing so.
Time is everything. AJFL will give you theirs.
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 06 September, 2022
On behalf of the team, thank you Cai for your extremely kind words and for taking the time to leave a review. We are pleased that you felt supported and helped by us and wish you all the best for the future.
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An Exceptional and Exemplary Team of Solicitors
I was, unfortunately, undergoing a turbulent period in my life where I needed legal help and advice. It can be a daunting experience trying to find the best representation when you need it the most. I found Alun Jones Family Law using an internet search and having read positive reviews, I approached them. The first meeting was outstanding, with an abundance of legal expertise and help on hand, I immediately felt relieved. Alun and Rhian showed sincere professionalism and applied their knowledge to give sound and sensible advice. The many questions I had were answered swiftly and competently. Throughout the court case, I felt incredibly safe with the team behind me - especially Rhian - who often went above and beyond her role to make assurances and contact at probably the most traumatic time in my life. The care and consideration taken by all members at all times demonstrated sincerity, honesty and meticulousness. I felt constantly assured and knew my case was in terrific hands; Rhian, Alun, Hannah and the team were always supportive, constructive, timely and truly incredibly valuable. Words cannot convey how truly thankful and grateful I am for the entirety and I extend my greatest recommendations to everyone who needs an astonishing solicitor firm to represent them.
The whole experience from beginning to end was excellent. The whole team works together so efficiently and contributes to your case with vital communication, whilst taking the most outstanding care and using their expertise. All the qualities which make for an incredibly successful and truly memorable firm. You have my strongest recommendations.
And a special thank you goes to Rhian, who truly supported me and excelled at every opportunity. Who surpassed expectations and truly went above and beyond in representing me, communicating with me, utilising her legal knowledge and worked very hard in the process. Indeed, a humongous thank you!
Should I ever find myself needing legal representation again, I wouldn't hesitate to approach Alun Jones Family Law, as they have been astounding! Thank you to the entire team!
Lawyer named in this review: Alun Jones
A representative from Alun Jones Family Law Limited responded to this review on 26 July, 2022
A big thank you from the entire team for such a wonderful review. We really appreciate you taking the time and for your kind words. We wish you all the best for the future.
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Amazing
Alun and staff were amazing. Thank you
Lawyer named in this review: Alun Jones
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Sound advice
Thank you for all your support, help and guidance over the last few tumultuous years for me. I have high respect for your professionalism and as always sound advice. Thank you again very very much Alun
Lawyer named in this review: Alun Jones
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