Operations Director at Pavilion Row Limited

Nicola Houston

Operations Director

My role at Pavilion Row is to develop and oversee the customer service and operations side of the business. I want to be sure that we follow up accurately, efficiently and in a timely manner, so that the whole experience of using our service is easy and effortless for both our client and their adviser. People trust us with their highly personal aspirations and their advisers trust us with their clients. So ensuring that people leave with the feeling that they have received excellent advice, at good value, from qualified, experienced and friendly people is our service goal on a daily basis. I have worked previously providing regulated advice to clients so I know the importance of being upfront and clear about what we deliver and making sure that our clients receive the right advice for them. Qualifications STEP Certificate in Trusts and Estates | Dementia Friend

Renishaw Business Park, 40 Ravenshorn Way, Renishaw, Sheffield, S21 3WY

She is an experienced Operations Director who is able to assist you

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5.0/5 1 Client Review 1
1 Client Review

5.0/5

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Collected whilst working at Pavilion Row Limited
October 29, 2024 20241029100409

Wills

5

The whole process was hassle free. We were offered a professional and prompt service.

Lawyer named in this review: Nicola Houston

Nicola Houston from Pavilion Row Limited responded to this review on 29 October, 2024

We really appreciate you taking the time to leave a review and the positive feedback that you have provided.

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About Nicola Houston

My role at Pavilion Row is to develop and oversee the customer service and operations side of the business. I want to be sure that we follow up accurately, efficiently and in a timely manner, so that the whole experience of using our service is easy and effortless for both our client and their adviser. People trust us with their highly personal aspirations and their advisers trust us with their clients. So ensuring that people leave with the feeling that they have received excellent advice, at good value, from qualified, experienced and friendly people is our service goal on a daily basis. I have worked previously providing regulated advice to clients so I know the importance of being upfront and clear about what we deliver and making sure that our clients receive the right advice for them. Qualifications STEP Certificate in Trusts and Estates | Dementia Friend

Languages Spoken: English

Contact Nicola Houston

Address

Pavilion Row Limited

Renishaw Business Park

40 Ravenshorn Way

Renishaw

Sheffield

S21 3WY



Phone 0345 634 4185

Website

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WORK EXPERIENCE

Title

Name

Duration

Operations Director

Pavilion Row Limited

?-present