A client
Absolutely fantastic and extremely professional firm. Our solicitor, ‘Jessica Russell’ has dealt with the sale of our home - and got things moving within 2 months! She has really looked after our interests throughout and made sure the transaction has been as stress free as possible. Thank you Jessica! We will never use any other solicitor / firm in the future. 10 ⭐️’s.
A representative from Stephen Rimmer LLP responded to this review on 03 July, 2024
Jess is great isn’t she! We’ve passed on your lovely feedback and Jess very much appreciated you taking the time to leave such kind words. Best Wishes, Stephen Rimmer.
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Office Purchase
Jessica was exemplary throughout the purchase of a new office, in a very tight timescale.
When we first contacted about getting a price, she went above and beyond any other solicitor we contacted by doing checks herself before giving us a price to enable a full understanding of the job.
After instructing, Jess kept us informed of all developments promptly, including a few complications (to which she even said she had never seen a problem like it before). Jess was always reachable at any time if we had any additional queries.
Throughout the process Jess had to chase the other party which she did efficiently, and put the other solicitor on the spot in the end to get a vital bit of information which wasn't being provided readily. For this we are hugely grateful.
She is a credit to Stephen Rimmer LLP, and we would happily use again in the future (1 job is already in the pipeline). We would also fully recommend her to any anyone
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 12 December, 2024
Thanks for the 5 stars and great review Graham! We're delighted to hear that Jessica provided an excellent service and made the process smooth for you. Your recommendation is greatly appreciated. Best Wishes, Stephen Rimmer.
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Excellent service
Jessica was thoughtful, diligent and efficient. A joy to work with!
My past experience with the firm has not been quite so positive. Hopefully my work with Jessica will make me more disposed to using SR in the future.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 20 November, 2024
We're delighted to hear that Jessica provided a thorough, diligent and efficient service, Mark. We look forward to assisting you with any future needs. Thank you for your feedback. Best Wishes, Stephen Rimmer.
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Thank you.
Jessica was recommended to us and we wound not hesitate to also recommend. Throughout the process, Jessica has remained in contact and available.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 13 November, 2024
Thank you for your feedback, Karl. We're delighted to hear that you had a great experience with Jessica and that she kept you informed throughout. Your recommendation is greatly appreciated. Best Wishes, Stephen Rimmer.
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Jess review
Jessica Russell is an asset to your company
She is so hard working and found she would
Explain things in terms that are easy to understand thee best solicitor I have used
This lady deserves a big pay rise in my opinion
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 02 October, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Best Wishes, Stephen Rimmer.
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Very smooth
Although a straightforward house sale Jessica’s service was faultless.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 12 June, 2024
We're delighted to hear that Jessica provided a faultless service. Thank you for your feedback. Best Wishes, Stephen Rimmer.
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Jess goes above and beyond. Literally.
Jess was outstanding throughout the whole process while I was selling my apartment. There was very clear communication and contact at each stage. She made herself available to me when I called the office. This is very important to me. I’m paying for a service and expect a high level of quality customer experience.
I wasn’t disappointed. I had my share of problems and issues related to the sale. The chain broke. Paperwork was extremely slow coming back from the the other solicitors. Jess kept me informed totally. I honestly can’t recommend her more highly.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 22 May, 2024
Dear Maureen, we are delighted you have been satisfied with our service, speed of outcome and client communication. We appreciate your kind words and high recommendation. Your feedback is extremely valuable to us in understanding how best to serve our clients in the future. Best Wishes, Stephen Rimmer.
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Amazing , competent, efficient survive that save my home .
Jessica is a very competent lawyer and she is detail in every aspect of my need and support my case with great sense of urgency. She has empathy and understanding of my situation . I am very grateful to have her service. Absolutely braille tv!
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 08 May, 2024
Thank you, Cecilia, for sharing your positive experience with Jessica and our firm. We're delighted to hear that she provided excellent service and made the process smooth for you. Best Wishes, Stephen Rimmer.
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Feedback.
Overall my experience was professional and supportive.
There were times where I was chasing an update, following mooted timelines, which was a little frustrating, but I am extremely satisfied with the service I received overall.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 25 April, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Best Wishes, Stephen Rimmer.
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Excellent advice as always
Brilliant service……again! Highly recommended
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 17 April, 2024
We're delighted to have met your expectations once again! Thank you for choosing Stephen Rimmer for your conveyancing needs. Best Wishes, Stephen Rimmer.
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Excellent
Jess Russell facilitated the sale of our property and our onward purchase, providing a truly excellent service throughout. Jess was highly efficient, reassuringly communicative (both pre and post-completion) and was genuinely a pleasure to work with. I will confidently recommend Jess to friends and family in the future.
Lawyer named in this review: Jessica Russell
A representative from Stephen Rimmer LLP responded to this review on 03 January, 2024
Dear Jack, Thank you for your positive feedback! We're delighted to hear that Jessica provided a truly excellent service, being highly efficient and reassuringly communicative. We appreciate your recommendation and look forward to assisting your friends and family in the future. Best regards, Stephen Rimmer LLP
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