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Amadou
One of the best solicitors I have dealt with everything was easy and they settled my case quick
A representative from Easthams Solicitors Ltd responded to this review on 11 June, 2024
Dear Amadou, Thank you for your kind words! We're thrilled to hear that your experience with us was easy and efficient. Best regards, Easthams Solicitors Ltd
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Exceptional Legal Support with a Successful Outcome
I had the pleasure of working with Rachel Gallagher and her team on my personal injury case, and I cannot recommend their services highly enough. From the very beginning, they demonstrated exceptional professionalism, patience, and dedication.
Although my case took nearly three years to resolve, Rachel and her team remained supportive and communicative throughout, ensuring that I was well-informed at every stage. Their expertise and commitment ultimately led to a successful outcome in court, which was a testament to their hard work and attention to detail.
I truly appreciate the smooth handling of my case and the confidence they instilled in me during what was a challenging time. If you are looking for a solicitor who is both compassionate and highly skilled, I wholeheartedly recommend Rachel Gallagher.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 28 March, 2025
Thank you, Nooshin! We're so glad to hear that Rachel and the team provided exceptional support throughout your case. Your kind words and recommendation mean a great deal, and we're thrilled that the hard work and dedication led to a successful outcome for you!
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Excellent service
So grateful and happy with my settlement of £3000 I would 100% recommend! Great solicitors to work alongside, kept me in the loop constantly on what was going on with my case. I want to thank you for all of your efforts during the negotiations. I am so glad that I came to experts!
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 21 February, 2025
Thank you for your kind words, Mia. We're thrilled to hear you're happy with the outcome and the service you received from Rachel. It was a pleasure working with you!
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Lack of communication and knowledge.
In my experience with Easthams Solicitors Limited, and specifically Rachel, I encountered several issues that left me dissatisfied. Communication was poor, and I often had to chase for updates. When responses did come, they sometimes felt passive-aggressive, which only made the process more frustrating.
One of the biggest concerns was the lack of clarity around fees. Even the solicitor themselves seemed confused at times and had to chase up details about the costs. At one point, I was advised it would take 28 days to clarify, which left me in an uncertain position.
There also appeared to be a level of laziness in handling my case. I frequently had to follow up on matters that I felt should have been proactively addressed. When I sought advice on appealing a decision, there was no follow-up, leaving me feeling unsupported.
Based on my personal experience, I would not recommend Easthams Solicitors Limited. If you value clear communication, transparency, and proactive legal support, I would suggest looking elsewhere.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 10 February, 2025
Hi Shamela. Thank you for your feedback. We're sorry to hear that you feel you had a negative experience with our firm. At Easthams Solicitors Limited, we strive to provide clear communication, transparency, and proactive support. Your concerns are important to us, and we take them seriously as we continuously work to improve our services. If you would like to discuss your experience further, please feel free to reach out to us directly at info@easthams.co.uk so we can address your concerns.
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Highly recommended
Very helpful all the way through,
Clear instructions and very informative when ever asked.
Always willing to help me along the process
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 09 January, 2025
Thank you for your kind feedback, Ash! We’re thrilled to hear that Rachel could provide clear instructions and be helpful throughout the process. It was a pleasure assisting you, and we appreciate your trust in us!
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Car crash claim
Rachel has been absolutely amazing keeping me informed all the way through the process.
Couldn’t have been any better and they’ve represented me perfectly.
I won’t use any other solicitor now!
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 09 January, 2025
Thank you for your fantastic feedback, Tamsyn! We’re thrilled to hear Rachel provided such excellent support and representation throughout the process. Your loyalty means so much to us!
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Professional Service
Used Easthams after being involved in an accident that was not my fault. I was kept informed throughout the legal process in a timely and professional manner. Rachel answered all my questions and helped to deliver a fair level of compensation.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 21 October, 2024
Thank you for your feedback Poppy! We are glad to hear that Rachel kept you informed and provided professional support throughout your legal process. It’s great to know she helped you achieve a fair level of compensation. We appreciate your trust in us!
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Review
I am satisfied with Rachel’s performance.
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 30 September, 2024
Thank you for your feedback, Marian. We're pleased to hear you're satisfied with Rachel's performance.
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Personal injury claim
Rachael was great kept me advised of the situation from beginning to end and answered all emails the same day . Top class
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 23 September, 2024
Thank you for your feedback, Spensor. We're glad Rachael provided you with timely updates and excellent communication. Your kind words are greatly appreciated.
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Exellent team
Excellent team, guided and explained everything throughout the whole experience
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 16 September, 2024
Thank you for your feedback, Janet. We’re pleased to hear that our team provided clear guidance throughout your experience.
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Claim for a broken hand
Great experience with this team.Rachel has been efficient and professional throughout my claim...
Lawyer named in this review: Rachel Gallagher
A representative from Easthams Solicitors Ltd responded to this review on 19 August, 2024
Thank you, Richard, for your feedback. We’re delighted to hear that Rachel provided you with efficient and professional service throughout your claim. We take pride in our team’s dedication to delivering high-quality support and ensuring a smooth experience for our clients. Your satisfaction is important to us, and we appreciate your kind words.
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