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Marie
Brilliant service and support from start to finish, Megan went above and beyond to ensure I completed on time.
A representative from Pepperells Ltd responded to this review on 20 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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10/10 service
Megan made the journey to purchasing our first home an absolute dream! She was efficient and kept us informed every step of the way. We can’t thank Megan enough and will continue to recommend her to our family and friends
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 20 March, 2025
Thank you for your review. Its great to hear that Megan was efficient and kept you informed. We look forward to assiting you again in the future.
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Very helpful
Always clear instructions and quick to reply to any inquiries i had. Sale went through in good time. Would use again.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 11 March, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service
Assist in the purchase of my property, it was a straight forward sale and the whole process was equally straightforward. All communications were well explained and I experienced no hold ups or delays. I would highly recommend this firm for any other transactions.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 21 February, 2025
Thank you for your feedback Lisa. I will pass this onto Megan and the team and its great to read you will be recommending us to others.
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Property sale
Efficient and professional whilst maintaining a friendly and approachable relationship. Highly recommended.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 21 February, 2025
Thank you for your review Paul. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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House sale and purchase
Megan delt with our sale and purchase.
Her advice through out was professional and friendly. She explained everything to us upon completing the transaction.
Would totally recommend Megan and her team.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 19 February, 2025
Thank you for your feedback. Its great to hear about the service you received and we will share this with Megan and the team. Thank you for choosing Pepprells and we look forward to assisting you in the future should you need us to do so.
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House Sale
Very professional throughout and was at a reasonable cost
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 04 February, 2025
Thank you for your review Nigel. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Professional team
Worked together providing a 1st class service.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 24 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
House sale
Megan dealt with my house sale and everything went smoothly.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 23 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
First time buyers.
Megan was absolutely lovely… on the odd occasion we actually spoke… I think maybe twice throughout the whole process. I’m guessing it is a very busy time for solicitors at the moment as I felt I had to do a lot of the chasing up and calling with reminders I was waiting for things, catching up with things etc.
A lot of the time Megan wasn’t available so I spoke with her assistants. We’re still waiting for a payment to come to us from our lender. Megan stated she would chase this with accounts first thing last week, a week later and I had to chase this up and it was Sophie that advised me to send further info, sent that info to Megan as advised, not had any reply so not sure if I’ll be chasing this up again next week or not?
As a whole, we’re in our new home, our first home and everything went by reasonably quickly or so I’m told on others experiences with buying a house. We just feel our experience wasn’t very personable and a lot of the time we felt we were a burden than anything. Which is a shame as we chose Pepperells on reviews from others. I will say the receptionists that have answered the phones throughout have been absolutely lovely!
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 13 December, 2024
We are really sorry you feel disappointed with some areas of the service you have received. Please do contact us directly if you would like to discuss any concerns.
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Speedy house sale
Megan handled the sale of our house very professionally and quickly. Very good communications meant we were kept informed of progress and knew what we needed to do.
Lawyer named in this review: Megan Handley
A representative from Pepperells Ltd responded to this review on 12 December, 2024
Thank you for your review Sharon. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes