Collected on Google
20240216141537
Emma
Helped me and my partner buy our first home. Very helpful and the communication was fantastic
A representative from Jordans Solicitors (Yorkshire) Limited responded to this review on 19 February, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Sale of property
James Gent conducted everything professionally. The new owners wanted to take possession of my house quickly having already agreed to complete on their sale. The whole process took about 7 to 8 weeks and was fairly painless from my point of view. The charges were very competitive and I would use Jordans again.
Lawyer named in this review: James Gent
A representative from Jordans Solicitors (Yorkshire) Limited responded to this review on 29 August, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Good service all round
I had a good conveyancing service from Levi Solicitors who were my solicitors during my house purchase.
Lawyer named in this review: James Gent
Was this review helpful? Yes
Great value, fast service
All questions answered quickly, no delays to completion. Very satisfied with the conveyancing service.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 10 August, 2023
We're delighted to have received your review! Our dedicated conveyancers put their expertise to work to ensure that our clients receive the best service possible.
Was this review helpful? Yes
Selling property
Very professional and efficient.would definitely use again
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 04 August, 2023
Thank you for taking the time to leave a positive review. We look forward to working with you in the future.
Was this review helpful? Yes
Very grateful for James Gent and Stephanie Crowther! 5 stars!
Very impressed by the service provided by James and Stephanie. Due to difficult third parties, at times we thought our move may not happen. Team Gent did everything possible to make sure it did, and I cannot thank them enough for their professionalism and determination ensuring we (and the rest of our chain) hit the completion date.
We received regular updates throughout the process and were able to speak to James and Stephanie whenever needed. They explained things in a way that we could understand and were always happy to go over things if there was anything we were unsure of.
Really please Team Gent were our solicitors for our sale & purchase, and would highly recommend them.
Lawyer named in this review: James Gent
Was this review helpful? Yes
Great experience
Very pleased with how my house purchase was handled all completed in under 3 months and very helpful throughout.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 12 July, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Not quite what I expected
I was recommended by our estate agents to use levi but have to say not that impressed from the start. Wrong information sent portal not working. Endless times of sending the same forms to be signed again and again. If it wasn't for my move manager Lesley Alexander keeping my updated I'm sure I wouldn't have known anything. I always had to chase for updates with the office.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 14 July, 2023
Thank you for your review. We are sorry to hear that you were disappointed with our service and have passed on your feedback. We understand that our client care team has contacted you directly about your concerns.
Was this review helpful? Yes
Seemed disorganised
I felt they were somewhat disorganised. I continually asked if they needed any further documents to which they replied no, only a week later to ask for more and told these were standard requirements like copies of passports etc. which delayed the process by a week or more each time.
surely they could have requested all standard documents at the very beginning to eliminate any delays.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 29 June, 2023
Thank you for taking the time to leave a review. We are sorry to hear that you were disappointed with our service. Our client care team has contacted you directly to discuss.
Was this review helpful? Yes
Conveyancing - flat 6 Kings House, Stroud GL5 3AJ
Excellent - responsive service, dealt with queries from search with professionalism and calmness, the latter particularly appreciated during the stress of the moving process. Would recommend.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 14 June, 2023
We appreciate your kind words about the service you received from Team Gent. Good luck in your new home.
Was this review helpful? Yes
Would recommend for overall
The app was efficient and worked well but I was frustrated when I needed clarification on questions as I was treated like it was common sense. It was at this time that I felt like a number and it was hard to speak to people on the phone as they preferred email. It would’ve been good if they understood how stressful it is when you’re a first time seller, worried about getting something wrong. It was also frustrating that I had to resend documents I’d already attached to the app.
After this process things improved. James was pleasant to deal with, as was Stephanie who answered queries promptly.
Levi’s had to create two documents for me. Both had grammatical mistakes which didn’t fill me with confidence but were quickly resolved.
I would still recommend as they were professional and efficient and pushed my buyer’s solicitors, keeping me informed of progress. They just need to think about the human touch for nervous people who are put off by jargon.
Lawyer named in this review: James Gent
A representative from Levi Solicitors LLP responded to this review on 09 June, 2023
Thank you for taking the time to leave a review. We are delighted to hear that you found Team Gent to be "professional and efficient". We were sorry to read that you felt disappointed by some other aspects of our service, and have asked our Customer Service team to contact you direct.
Was this review helpful? Yes