I recently purchased two neighbouring flats, and Paul Brame was my solicitor.

What impressed me the most about Paul is his fairness and generosity. I came across Paul because he was on the panel of Fleet mortgage. I mass emailed all solicitors on the panel, and Paul was about the only person who offered a discount - in fact a quite handsome discount - for my second flat. This seems very fair, but other solicitors will charge me 2x despite the two flats are basically identical. At some stage, I was required to obtain independent legal council. Paul asked his colleague to speak to me, without charging me.

Paul's style is to accumulate answers to all enquiries and then send a long email, rather than sending many incremental emails. Thus, he may seem slow - especially at the beginning. However, he does often answer his phones, and if he is not available, he phones back the same day. He sometimes also responds before or after business hours.

Finally, Paul has good sense. During the last stage, the seller suddenly became quite. I was uneasy about it, and asked Paul whether I should still have my contractor coming out as originally planned. Paul noted that he is always optimistic, and that he would still have the contractor coming down as he suspects that the deal will complete within the next 2 days. Indeed, he is correct.

His assistant Caroline Webb is also excellent.

Overall, very satisfied.

Extraordinarily slow to respond, even after continually chasing by phone and email. When I managed to speak on the phone to the acting solicitor, I was repeatedly given the same excuses and that he’d get on to the case shortly, but weeks and months would pass without any progress.