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Tony
Sold my property with Waterstone the beginning it was a bit slow but after I explained my hospital situation they really took a very good care of my case Especially Nithi and Shah. Long story short in the end the conclusion was excellent. Especially Nithi she was answering my e-mails all the time and dealing with third party solicitors.
Would highly recommend
Thank you
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Nithi was excellent
Nithi was very kind, caring and helpful through every moment of stress in a difficult house sale that fell through multiple times.
I did find it confusing to have appointed Shah Ali as my solicitor and never once heard from him again even when I tried to call, email and Whatsapp. He was completely unresponsive.
Luckily, Nithi was able to manage all our concerns and support us through the sale.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 05 December, 2024
Thank you for sharing your experience. We’re so glad to hear that Nithi was able to provide you with the support, kindness, and care you needed during such a stressful time. We deeply regret the lack of communication from Shah Ali and understand how frustrating that must have been. Your feedback is valuable, and we’ll address this matter internally to ensure that all of our clients receive the attention they deserve. We're grateful that Nithi was able to manage your concerns and guide you through the process. Thank you for your understanding, and we hope we can assist you again in the future.
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Great service
I can't recommend Waterstone Legal highly enough. Nithi has great legal knowledge but also quite importantly she is very approachable and friendly
Nithi was very efficient and would always get back to me in a timely manner and answer all my queries in a very clear way.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 25 November, 2024
Thank you so much for your wonderful review! We’re thrilled to hear that Nithi’s legal expertise, along with her approachable and friendly manner, made such a positive impact on your experience. We truly value her efficiency and clear communication, and it’s great to know that she was able to answer all your queries promptly. Your recommendation means a lot to us, and we’re here to assist you whenever you need. Thank you for choosing Waterstone Legal!
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Thank you Waterstone Legal
Nithi and Waterstone legal have been very helpful and clear when needed.
Very good value for money.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 18 November, 2024
Thank you for your feedback Gary! We are glad Nithi and Waterstone Legal could assist you and provide great value. We appreciate your kind words!
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Great work!
WS Legal did a great job with our sale. Towards the end, when we were nearing completion, the buyer's party raised numerous questions, and the solicitor assigned to our case (Nithi), very diligently checked requests and responded. She also kept me informed of developments so I could help answer queries. She did her best to move the sale to exchange ASAP. She was also kind and helpful - she did a great job!
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 11 October, 2024
Thank you for your kind words, Sue. We're glad Nithi could provide diligent and helpful support throughout your sale process. Delighted to hear everything went smoothly!
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Wonderful service
I completed on a shared sale and a single onward purchase with Waterstone Legal. Through the many roadblocks that usually occur with these things - Nithi Kumar was professional, helpful and very understanding whenever I had questions or needed clarity to move things along. Would highly recommend.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 09 August, 2024
Dear Terry, Thank you for your recommendation. We're glad to hear that Nithi provided professional and helpful support throughout your sale and purchase. Best regards, Waterstone Legal
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Fantastic service
I've just completed on a shared ownership sale with Waterstone Legal. Amongst the many road blocks we had in the sale process I cannot fault Nithi Kumar at all. She has been so helpful, friendly, understanding and very professional throughout the whole process. The communication and service I received was fantastic and when I finally find a new property to buy I will certainly look to Waterstone Legal again. I highly recommend this firm.
Thanks again.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 05 August, 2024
Thank you for your feedback, Sian. We’re pleased to hear that Nithi, Shah and our team at Waterstone Legal provided you with excellent support and professionalism throughout your shared ownership sale. We appreciate your recommendation.
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M & L Michael Flat sale
We have just completed on the sale of a flat through Waterstone Legal and we would like to sincerely thank Nithi Kumar for her excellent services. The process was less smooth and took longer than it should have done for reasons attributable to the buyer causing frustration to all. Nithi was highly professional, patient and most importantly, friendly, responsive and available to us throughout. We would highly recommend.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 29 April, 2024
Dear Loria, Thank you for your kind words. We're delighted that Nithi provided you with excellent service throughout the sale of your flat, despite the challenges encountered. Your recommendation means a lot to us. Best regards, Waterstone Legal
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Excellent service around the sale of my property
Found waterstone to very professional in dealing with my sale. Would definitely recommend and would use them again.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 29 April, 2024
Dear Shahban, Thank you for your kind words. We're delighted to hear that you had an excellent experience with us during the sale of your property. Professionalism and top-notch service are our priorities, and we're pleased to have met your expectations.
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Good service, great value for money, quick completion
Overall we were very happy with Waterstone, specifically with the support from Nithi Kumar, who always made herself available and made us feel like she was fighting our corner, even/especially during the inevitable complications that arise during a sale. We did have an issue at the beginning with how the company covered staff on leave (we felt a little like we were left in limbo) but in the great scheme of things it’s a small complaint and we felt the overall service was great value for money, and the whole process was concluded quickly and transparently to our satisfaction, so we would definitely recommend.
Lawyer named in this review: Nithi Kumar
A representative from Waterstone Legal responded to this review on 24 April, 2024
Thank you Tim! Glad Nithi's support was appreciated. We're working on staff coverage. Your recommendation means a lot! Best Regards, Waterstone Legal
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Fantastic service
Nithi was fantastic for us throughout our sale. Always keeping us updated and always quick to respond to any questions or issues we had. Would thoroughly recommend!
Lawyer named in this review: Nithi Kumar
Was this review helpful? Yes