Collected on Google
20240824095016
Константин
Honest and fair company. Helped me with a task that no one else wanted to take on.
A representative from Thompsons responded to this review on 27 August, 2024
Thank you so much for your kind words! We're glad we could assist you with a challenging task when others wouldn’t. Our commitment to honesty and fairness is at the heart of everything we do, and it's wonderful to hear that it made a difference for you. If you ever need help in the future, please don't hesitate to reach out.
Was this review helpful? Yes
Excellent
Have to say the service from start to finish has been outstanding always updated on the process
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 06 December, 2024
Thank you for your wonderful feedback! We're delighted to hear that you found our service outstanding from start to finish. Keeping our clients updated throughout the process is a top priority for us. If you ever need assistance again, please don't hesitate to reach out.
Was this review helpful? Yes
Lauren is a very responsible lady～
Thx for everything you did for us. You are such a responsible person and help me sort my issues out very professionally.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 21 November, 2024
Thank you so much for your thoughtful review! We’re thrilled to hear that Lauren provided you with such professional and responsible support. Your kind words mean a lot to us, and we’re so glad she could help you resolve your issues. If you ever need assistance in the future, we’re here to help.
Was this review helpful? Yes
Whiplash claim
Thomson’s were very good in handling my claim and arranging my physio required and kept me up to date with proceedings happy to recommend them to anyone.
Lauren Butler was my solicitor.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 11 November, 2024
Thank you for sharing your experience! We’re so pleased to hear that Lauren and the team were able to support you through your whiplash claim and arrange the physiotherapy you needed. Keeping clients informed throughout the process is very important to us, and we’re happy that you felt well taken care of. Your recommendation means a lot, and we’re here for you should you need any assistance in the future.
Was this review helpful? Yes
Great professional service.
Lauren was excellent to deal with. Very professional, helpful and efficient.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 07 October, 2024
Thank you so much for your kind words! We're thrilled to hear that Lauren provided you with a professional, helpful, and efficient experience. We will make sure to pass along your compliments to her. We appreciate your feedback.
Was this review helpful? Yes
Lauren was so helpful
Lauren was so helpful with everything step from start to finish any little questions I had
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 04 October, 2024
Dear Andrew, Thank you for your kind words! We're glad Lauren was able to assist you throughout the process. Best regards, Thompsons
Was this review helpful? Yes
Amazing service
Lauren and Scarlett were on the ball constantly, keeping me informed all throughout the process and explaining every detail.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 30 September, 2024
Thank you for your great review! We're so pleased to hear that Lauren and Scarlett kept you informed and explained everything clearly throughout the process. We’re glad they were able to provide you with the support and communication you needed. We'll be sure to pass on your kind words to them! Thanks again for choosing us!
Was this review helpful? Yes
Polite, helpful and professional
Lauren was brilliant with corresponding during my claim and I was never made to feel like a number. She dealt with care and sincerity. Nothing but praise and appreciation from my side.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 20 September, 2024
Thank you for your wonderful feedback. We’re delighted to hear that Lauren provided you with the care and professionalism you deserved throughout your claim. Our team is dedicated to offering a personal approach to every case, and it’s great to know that you felt valued and supported. We’ll make sure to pass along your kind words to Lauren. If you ever need assistance in the future, please don’t hesitate to reach out.
Was this review helpful? Yes
Compensation
It took a while but everything Lauren Butler took on is very much appreciated.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 27 August, 2024
Thank you, Alan, for your understanding and patience throughout the process. We’re so glad to hear that you appreciate the work Lauren did on your behalf. Sometimes these matters can take time, but we always strive to ensure the best possible outcome for our clients. I’ll be sure to pass along your kind words to Lauren.
Was this review helpful? Yes
Excellent competence
Honest and fair company. Helped me with a task that no one else wanted to take on. I am very grateful to the company and the staff with whom I dealt.
Lawyer named in this review: Lauren Butler
A representative from Thompsons responded to this review on 27 August, 2024
Thank you for your kind review! We’re delighted to hear that you had such a positive experience with Lauren and our team. Taking on challenging tasks and providing honest, fair service is what we strive for every day. We're so glad we could assist you when others wouldn’t.
Was this review helpful? Yes