Linda
I couldn't have been more satisfied with the company. I was a but wary as I hadn't used Solicitors for the purpose before but Nathalue was brilliant. Explained everything in depth, contact was good and I wouldn't hesitate to use them
Thank you so much for your kind review. We are thrilled to hear that you couldn’t have been more satisfied with the service you received. We understand that navigating legal matters for the first time can be daunting, so it’s wonderful to know that Nathalie was able to put your mind at ease and guide you through the process. We’re particularly pleased to hear that the communication was clear and consistent, as we strive to keep our clients well-informed at every step. Your willingness to recommend and use our services again in the future is the highest compliment we could receive. Thank you for choosing Thompsons Solicitors Scotland. Should you need any assistance in the future, please don't hesitate to reach out. We’re always here to help. Regards Thompsons Solicitors Scotland.
Was this review helpful? Yes
Would recommend
Natalie was very supportive and informative from taking on my case to it being finalised.
Clear communication, advice and regular contact.
Lawyer named in this review: Nathalie Axelsson
A representative from Thompsons responded to this review on 05 November, 2024
Thank you for your kind review! We’re delighted to hear that Nathalie provided you with the support, clear communication, and guidance you needed throughout your case. Keeping our clients informed and supported at every step is a top priority for us, and we’re glad to know you had a positive experience. We appreciate your recommendation and are here if you need us again in the future.
Was this review helpful? Yes
Fantastic
Natalie has been amazing from start to finish. Very informative throughout the process, explaining things to ensure I always understood the process. Met with other employees who were professional and so friendly, making me feel at ease. I felt valued at all times. Would recommend 100%.
Lawyer named in this review: Nathalie Axelsson
A representative from Thompsons responded to this review on 05 November, 2024
Thank you so much for your fantastic feedback! We’re happy to hear that we provided you with such thorough guidance and clear explanations throughout the process. It’s wonderful to know that our team made you feel valued and at ease every step of the way. We appreciate your kind words and are grateful for your 100% recommendation. Should you ever need us again, we’re here to help!
Was this review helpful? Yes
Excellent company
Nathalie was excellent and I couldn’t have asked for more from Thompsons.
Lawyer named in this review: Nathalie Axelsson
A representative from Thompsons responded to this review on 30 August, 2024
Dear Colin, Thank you for your feedback. We’re thrilled to hear Nathalie exceeded your expectations. We appreciate your trust in Thompsons. Best regards, Thompsons
Was this review helpful? Yes
I was apprehensive about speaking to…
I was apprehensive about speaking to solicitors and making a claim in the first place, but Nathalie Axelsson was fantastic. She was blunt when she had to be and kept me informed at every opportunity and was very professional. I've recommended Thompsons to a friend in a simar situation to me and will keep recommending you. My claim was settled and I was very happy with the outcome and I believe it was because of the way Nathalie and Thompsons handled my case. Thank you.
Lawyer named in this review: Nathalie Axelsson
Was this review helpful? Yes