Having made a change on the house to become tenents in common so if anything happened to one of us the other would have protection, we were advised to make a will separately.
When i did mine i explained that i wanted the same clause as my wife's, in that when one of us dies the spouse can remain in the house until sold or dies.
When my wife decided ro change hers she learned that the clause was not in her will. She asked me to check mine. It wasnt in mine as well.
When i called William Richards he said he would look into it. After 2 weeks i called again and he said that i should have properly read the will.( which is true and my error).
What i didnt like after i emailed him is his lying of events even to the point of saying that i "discounted" what i had asked for.
This guy is not fit to practice, his Linkedin page suggests he specializes in vunerable elderly people! I shudder to think how he treats them!!
So for Wills and Probates etc steer well clear of this practice.
I was also told afterwards that William Richards has a criminal record for drink driving, firearms offences, assult of a woman and damaging property. I wish they had told me this before using Hine's.