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Nicola
We used Birkett Long’s conveyancing department for our recent house sale and purchase. The service was excellent - professional and thorough. Communication was great, Jemma and her team were always responsive and quick to deal with any queries.
A representative from Birkett Long LLP responded to this review on 21 September, 2020
Thank you for your 5 star review Nicola! I will pass your kind words on to Jemma and the team. I hope moving day went smoothly and that you're now settled in your new home. Jennie
Was this review helpful? Yes
professional and friendly
Gemma was a great solicitor having been through the same process with her for the same property the year before .
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 22 February, 2024
Hi Sara. Thank you for your positive feedback about Gemma. We're glad to hear that she was a great solicitor and was able to assist you effectively with the same process for the same property as before. We'll be sure to pass along your kind words to Gemma.
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Superlative service
From probate to property, both Tim & Jemma (& their teams) carried out their duties in a most efficient and thorough manner, doing so in a timely fashion with honest candour and utmost professionalism.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 09 October, 2023
Hi Shannon, we appreciate your kind words and are pleased to hear that Tim, Jemma, and their teams handled your Probate and Property matters efficiently, thoroughly, and professionally. If you ever require assistance again in the future, please don't hesitate to reach out. Your feedback is greatly valued.
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Buying A House Made Easy
I have used Birkett Long a couple of times in the past and have always found them to be highly professional, courteous and efficient. Jemma Jones handled the purchase of my latest house in a timely and thorough way and I would have no hesitation in recommending her or Birkett Long to do the same for anyone.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 17 August, 2023
Thank you for your continued trust in Birkett Long, James. We're glad to have consistently delivered professionalism, courtesy, and efficiency. Your recommendation means a lot to us.
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Conveyance experience
Jemma Jones at Birkett Long LLP dealt with the recent sale of a bungalow for our family, I found Jemma to be professional, easy to contact and approachable.
Thank you.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 15 August, 2023
Thank you for your review, Catherine. We appreciate your feedback regarding your experience with Jemma Jones. It's wonderful to hear that you found her professionalism, accessibility, and approachability to be exceptional. If you ever require assistance in the future, please don't hesitate to reach out. Thank you for choosing Birkett Long LLP for your bungalow sale.
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Residential Property Purchase
Jemma is a delight to work with, very professional, knowledgeable and polite. Great communication and follow up allowing us to know the progress of our purchase. We have instructed Jemma on a number of occasions for residential purchases and would highly recommend her.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 30 June, 2023
Thank you for your kind words regarding the service Jemma provided! We are so pleased that you found our service to be professional, knowledgeable & polite throughout your property purchase. We appreciate your recommendation and look forward to assisting you with any future matters.
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Excellent house sale transaction
Jemma provided a first class, prompt, efficient and friendly service through all stages of our house sale. Jemma ensured that everything was done on time and explained all the documents thoroughly.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 19 June, 2023
Terry, We are absolutely delighted to receive your review and would like to express our sincere appreciation for your kind words. We're thrilled to hear that you received a first-class, prompt, efficient, and friendly service throughout all stages of your house sale. Your satisfaction is our ultimate goal, and your positive feedback encourages us to continue providing outstanding service to all our clients. Thank you once again for choosing our services and for your valuable feedback. If you or anyone you know requires assistance in the future, please don't hesitate to reach out to us. Best wishes, Birkett Long.
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Probate house sale for my late mum
Jemma was very helpful throughout the whole process and kept us up to date the whole time , so we new what was happening the whole time . Highly recommended.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 05 June, 2023
Thank you for your review, Denise. We're delighted to hear that Jemma provided very helpful assistance throughout the entire process and kept you updated along the way. It's important to us that our clients are well informed and have a clear understanding of what's happening. We appreciate your recommendation and are grateful for the opportunity to assist you. Best wishes, the team at Birkett Long.
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House sale for my late mum
Jemma was very helpful throughout the whole process and kept us up to date the whole time .
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 05 June, 2023
Thank you for your positive feedback. We're delighted to hear that Jemma provided helpful assistance and kept you informed throughout the entire process. We strive to provide excellent customer service and ensure that our clients feel supported every step of the way. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Best wishes, the team at Birkett Long LLP.
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Good experience
Very approachable and a good experience.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 02 June, 2023
Hi Janet, I'm glad to hear that your experience was positive and that the person you interacted with was approachable. If you have any further feedback or need assistance with anything else, feel free to let me know!
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Great service
After a slow start to get things moving
during the Christmas period, Jemma
and her team worked to get our
mortgage and transfer of deed
completed before the offer expired,
it wasn't a straight forward process, but
it was all resolved in a timely manner.
The only thing I would change in the process
would have been an extra couple of updates
along the way, my personal preference.
Overall a great service and lovely team to
deal with.
Lawyer named in this review: Jemma Jones
A representative from Birkett Long LLP responded to this review on 02 May, 2023
Dear Kim, Thank you for taking the time to provide feedback on your experience with Jemma and her team. We appreciate your honest feedback and are glad to hear that despite a slow start, the team was able to work efficiently and resolve any issues in a timely manner to meet your deadline. Our client’s views are important to us and help us constantly improve the way we do business. We wish you all the best in the future! Kind regards, The team at Birkett Long LLP
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