Obviously this firm works on quantity of cases over quality. Poor service, bare minimum work completed, no support or advice. If you have problems they simply hide behind their terms and conditions. Save yourself the worry and avoid.

I would not recommend,no communication, unless you really keep on at them,no reply to emails etc.
Im still awaiting all documents 6 months on,absolutely rubbish firm

I went with Cunningtons because they were the approved conveyancers for McCarthy Stone. I assumed they would be familiar with the leasehold process and would have sufficient experience in this sector to deal efficiently with my case. How wrong I was. they were completely passive through the whole process. Not once did they communicate with me either by email or telephone without me instigating the contact. I never spoke to the conveyancing solicitor once, always being transferred to a junior clerk ( I assume they were because they never introduced themselves) After completion, they came back to me after a month asking for an £800.00 retention they had failed to account for.