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Elaine
Excellent service, clear, efficient and explained things really well. We felt looked after through the whole process. Thank you
A representative from Levi Solicitors LLP responded to this review on 15 May, 2024
We appreciate your feedback and are thrilled that you're satisfied with our services. Thank you for your review for team Spells.
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Quick service
Donna dealt with the sale of my property in a very timely manner, the communication was many via email and the sale went through on time
Lawyer named in this review: Donna Spells
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Buying a house
They responded very fast to my emails and always give a good advices.
Lawyer named in this review: Donna Spells
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Buying a house
They was very professional and informed me step by step
Lawyer named in this review: Donna Spells
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Buying a property
The team was professional and quickly replied to my emails.
Lawyer named in this review: Donna Spells
Was this review helpful? Yes
Slow
I was generally happy with the solicitor but they were hard to reach and they took too long to respond to emails. I wish they wouldn’t take on more clients than they can manage because it’s stressful having to wait for answers like that
Lawyer named in this review: Donna Spells
A representative from Levi Solicitors LLP responded to this review on 23 April, 2025
Thank you for your feedback. We appreciate that buying a property can be a stressful time, and we're sorry to hear that you felt we could have responded more quickly to emails. We achieved legal completion just 9 weeks after receiving your signed instructions. This is significantly faster than the UK average for conveyancing timescales, particularly during a period of extremely high demand as many clients, including yourselves, were keen to complete before the end of the SDLT holiday. Team Spells worked diligently to meet that deadline, and we are proud of the efficiency with which this transaction was handled. Describing the service as “slow” is, in our view, an unfair reflection of the hard work and commitment shown by the team throughout the process. We are pleased to have helped you achieve a successful completion in such a competitive timeframe and wish you all the best in your new home.
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First house purchase!
Levi solicitors were brilliant all the way though with our first house purchase, can’t thank them enough!
Lawyer named in this review: Donna Spells
A representative from Levi Solicitors LLP responded to this review on 22 April, 2025
Thank you for your kind words, Fern. We're so pleased Donna and Stephanie have supported you through your first home purchase.
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Good service in what was a really busy time. Would recommend
It was busy time but I always felt that Donna had time to speak to me and returned my calls when I asked for a call back.
The advice I received was straight forward and easy to understand and any queries I raised were dealt with efficiently.
Thank you
Lawyer named in this review: Donna Spells
A representative from Levi Solicitors LLP responded to this review on 14 April, 2025
Thank you for your feedback, Domonee. We're delighted Donna could provide you with clear and efficient support during a busy time.
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8.52am
Overall very good. I would give 4.5 stars but no option to do that. I did feel I had to chase but this was also down to waiting for others to get back to you which you can’t control.
Lawyer named in this review: Donna Spells
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Conveyancing
Hard to communicate via phone.
Email was always the best way
Slow to update me
Didn't push the convacancy through quick enough , I thought , seemed to drag the process out .
Lawyer named in this review: Donna Spells
A representative from Levi Solicitors LLP responded to this review on 03 April, 2025
We are sorry to hear that you feel the process took longer than expected. While we always strive to progress transactions as efficiently as possible, some delays are unfortunately beyond our control. In this case, much of the delay was due to the buyers’ solicitors taking longer than usual to raise their initial enquiries. We are always looking at ways to improve our service, and take all feedback regarding communication on board.
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House conveyancing
Very happy the way my case was handled, i appreciate it. I’ve been given answers to whenever i have contacted the team. So pretty happy.
Lawyer named in this review: Donna Spells
A representative from Levi Solicitors LLP responded to this review on 02 April, 2025
Thank you for taking the time to leave a review. We are pleased that you are happy with the way our team dealt with your conveyancing. We look forward to working with you again in the future.
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