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Claire
We used Kirsty Thistle for Grandpa's probate and she was responsive and very helpful. Our application was dealt with efficiently and we were kept informed every step of the way.
A representative from Whitehead Monckton Limited responded to this review on 06 April, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills, Trusts and Probate
Overall we received a very professional, helpful and friendly service. There was one problem which was quickly rectified. We found all of the staff to be approachable and friendly.
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 03 October, 2024
Thank you for your feedback, Jill. We're pleased to hear you received professional and friendly service. We're always here to help, and we're glad any issues were resolved quickly.
Was this review helpful? Yes
Wills, Trusts and Probate
Yes happy with alp aspects of the service I received thank you. I was finding everything overwhelming and it took all rhe pressure, allowing me to grieve properly.
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 26 February, 2024
Dear Heather, We're grateful for your feedback and pleased to have helped alleviate some of the pressure during a difficult time. If you ever need further assistance, please don't hesitate to reach out.
Was this review helpful? Yes
Lasting Power of Attorney
Everything was fine and efficient, we will use again
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 27 February, 2023
We are pleased to hear that our services were satisfactory. You can rest assured knowing that you will be in safe hands every time you use us for any of your legal cases.
Was this review helpful? Yes
Wills, Trusts and Probate
The service was excellent, comprehensive and showed great patience and understanding when we were unable to respond for an extended period due to family issues. We have already placed further business with the company.
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 21 November, 2022
Thank you for sharing your kind feedback, David. We are so pleased that you were happy with the service received by Kirsty and the team. Your review is greatly appreciated and we look forward to continuing to work with you.
Was this review helpful? Yes
Wills, Trusts and Probate
I received very helpful, courteous and friendly advice from Kirsty Thistle with patient explanations in a field in which I have no knowledge. I am very satisfied with Whitehead Monckton's handling of the entire process.
Lawyer named in this review: Kirsty Thistle
Was this review helpful? Yes
Wills, Trusts and Probate
I have used the services of Whitehead Monckton for many years and would not hesitate to recommend their services to family and friends alike .
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 06 April, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills, Trusts and Probate
The fees were set out upfront so we could make the best decision on the service we needed. Kirsty and Jess were quick to respond and actioned everything quickly for us. Our house sale needed to be done within the probate and Kirsty was able to get the probate through very quickly for us to allow this to happen, thank you so much.
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 04 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills, Trusts and Probate
The matter of a change to our wills was dealt with quickly and professionally under the current restraints (Covid} It was also dealt with quickly and with a minimum of fuss.
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 04 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills, Trusts and Probate
Kirsty dealt well with what was needed
Lawyer named in this review: Kirsty Thistle
A representative from Whitehead Monckton Limited responded to this review on 04 March, 2021
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Wills, Trusts and Probate
We were very impressed with the service we received from Whitehead Monckton. Initially their website was very helpful in deciding what service we required and what it might cost. Thereafter, all the staff were very approachable and professional. The whole process was very simple and straightforward and went at the pace we wanted. We are very happy with the outcome and the cost.
Lawyer named in this review: Kirsty Thistle
Was this review helpful? Yes