Unfortunately I do not believe I had a good experience. I was having to continually contact the solicitors for regular updates only to receive a reply up to a week later. Mistakes were made firstly with the terms of lease contract which I had to point out to be amended. There was a mistake made on the completion statement twice which again i had to point out to be amended. Overall I believe the process took far longer than it should’ve without the guidance and support as a first time buyer. The solictors were always pleasant to speak to and never rude but unfortunately too many mistakes were made.

We found our local JCP team to be efficient and friendly throughout the conveyancing process. Everything was dealt with thoroughly with direct contact with key personnel.