Amy Louise's experience...
My solicitor was lovely , polite and friendly but unfortunately I don’t think we received service to the value paid. The whole experience was more stressful than should have been necessary. Multiple times forms were sent to me which were incorrect and should have been checked by both my solicitor and my vendors solicitor before reaching me. There seemed to be very little update and extremely vague responses through out our sale, my purchase and my ex partners new purchase. We completed yesterday which unfortunately also was extremely poor. We didn’t end up completing until 4:50pm. As you can imagine trying to collect keys from estate agents & move before 5pm was extremely upsetting as we had waited all day and at one point were classed as homeless as our buyers wanted to get into their new home. There was a delay in the morning in which my vendors hadn’t signed their transfer but I’m unsure as to why this wasn’t checked at least the day before. The issue was resolved but unfortunately then delayed the whole day unnecessarily. I’m sure all involved would have preferred the date to be pushed back if it wasn’t possible or convenient for the completion. It all seemed very rushed at the end which is not something Iv experienced before. Between myself and my ex partner we spent over £4000 & you had all come highly recommended. I expected a better service. My solicitor was lovely but maybe overwhelmed with the work load she potentially has .
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Outstanding!!!!
Outstanding service and professional advise delivered with understanding and compassion.
Beyond excellent!!!
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 17 December, 2024
Thank you for your kind words, Rosina. We're thrilled to hear that you were pleased with Claire's service and support.
Was this review helpful? Yes
Outstanding
Outstanding service delivered in the most professional but caring way!!!
Beyond excellent!!
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 17 December, 2024
Thank you for your wonderful feedback, Rosina. We're glad to hear you had such a positive experience with Claire and our team.
Was this review helpful? Yes
Review of sale of Property, WA11
From the start, Jasmin Blythin and Claire Manning have been professional and yet human in their correspondence with myself during the sale of the property.
Always prompt and clear in communication, no unnecessary "legal speak" to confuse the matter. Email was very prompt and understandable all the way through the process.
Many thanks to them and the company for doing this. This was the first time dealing with property and they put me at ease at an early stage.
The timing has been great so we have less to worry about over the Festive period and the buyers got their wish and are in their new house before Christmas.
Thanks again to all the team and people involved.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 16 December, 2024
Dear Kevin, Thank you for your thoughtful feedback. We're delighted to hear that Jasmin and Claire made the process smooth and straightforward for you, especially during your first property sale. It's wonderful to know we could help bring peace of mind before the festive season. Wishing you all the best! Kind regards, Bell Lamb & Joynson
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Good service when selling house
Competitive quote for selling house, good communication throughout the process.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 28 October, 2024
Thank you for your positive review Pauline. We're glad to hear that Lauren, Claire, Alex and the conveyancing team provided you with a competitive quote for selling your house and that communication throughout the conveyancing process was good. If you need any further assistance in the future, please don't hesitate to reach out.
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Finally a excellent solicitor
We have had numerous issues in the past with other conveyancers and solicitors and it was a nice change to deal with BLJ. From the start they were efficient and communicated effectively. They were prompt with replying to our messages and the completion went through with no issues. Will only be using BLJ in the future
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 21 October, 2024
Thank you for your kind review Lee. We are thrilled to hear that you had a smooth experience with BLJ and that Claire met your expectations. It is great to know we could provide the efficient service and clear communication you deserve. We look forward to assisting you again in the future.
Was this review helpful? Yes
Selling Mum and Dads house
Good house went through no problems apart from my Dad passing part way through the process that was out of anyone's control.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 08 October, 2024
Hi mark. Thank you for your feedback. We’re glad to hear that the house sale went through smoothly, despite the difficult circumstances surrounding your father’s passing. Please know that our thoughts are with you during this time. If you need any support or assistance moving forward, don’t hesitate to reach out. We’re here to help.
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Great service on sale of property
Great support and communication. Many thanks.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 03 October, 2024
Thank you for your feedback, Jill. We're glad to hear you received great support and communication. We appreciate your kind words.
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Excellent Service
Claire and her assistant Alex were great dealing with my transfer and remortgage. Nothing was too much trouble. Even in spite of the sometimes silly questions I asked.
I would definitely recommend Claire for any conveyancing matters in the future.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 03 October, 2024
Thank you for your wonderful feedback, Jessica. We’re glad Claire and Alex were able to assist you with your remortgage and answer all your questions. Your recommendation is greatly appreciated.
Was this review helpful? Yes
House sale
House sale, good communication, app great way of monitoring progress of sale
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 24 September, 2024
Thank you for your feedback, Damian. We're pleased to hear you found our communication effective and the app helpful for tracking your house sale.
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Liverpool rd
Although I don’t
Like using the
Portal I found Claire extremely helpful. Always answered emails promptly and was reassuring throughout.
Lawyer named in this review: Claire Manning
A representative from Bell Lamb & Joynson responded to this review on 05 September, 2024
Thank you, Lynda, for taking the time to share your experience. We’re glad to hear that Claire was able to provide prompt and reassuring support, even if the portal wasn’t your preferred method. Our team is dedicated to making your experience as smooth as possible, and we appreciate your feedback.
Was this review helpful? Yes