I strongly regret hiring them.

I hired them for renewal of a commercial lease which was meant to be a simple process since the landlord had already agreed. Few months of hiring and they have made no real progress. They have now stopped responding to my emails, and only write me once every few weeks to tell me that they are very busy and will come back. I now risk losing hundreds of thousands of pounds because of their complete negligence and lack of empathy. I doubt if the good reviews here are genuine. I suggest that you find someone else, unless you want to be in a similar situation.