Verified review
This review has been left by a verified client who used Thornton Jones Solicitors.
Matter Type:
Probate
Anonymous
Collected on:
Probate Performance
We employed Thornton Jones to carry out the probate process for my uncle’s estate as it was not a straightforward matter. Initially we were unhappy with the service as the appointed case solicitor left the firm and the replacement was also not able to give sufficient time/attention to the matter. However, following our complaint, Liz Fyfe took charge of the case and from then on we were very pleased with how things were handled and the eventual outcome. Liz gave very clear and wise counsel, always ensuring we were aware of possible consequences of the decisions we made. In addition, she and her assistant Ellie, were always approachable, helpful and friendly. They made a difficult and stressful period much more manageable.
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