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How Hart Brown Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hart Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    847
  • Very Good

    54
  • Average

    0
  • Poor

    2
  • Awful

    15

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Pat F

Matter Type:

Residential Conveyancing

Pat F

March 26, 2024

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Collected on:

Residential Property/Conveyancing

I've used Hart Brown for many years, especially for buying and selling my houses. I wouldn't think about using anyone else.
Peter Howe has been so helpful and thorough in all my transactions and is very approachable.
Many thanks.

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Mr S, Cobham

Matter Type:

Wills

Mr S, Cobham

February 12, 2024

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Collected on:

Wills, Trusts and Probate

Yiskah listened actively to our requirement, confirmed them in writing and produced the documentation required. She was easy to work with.

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Mr A and A

Matter Type:

Residential Conveyancing

Mr A and A

January 15, 2024

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Collected on:

Residential Property/Conveyancing

Throughout the legal complexities of dealing with our late mother's estate that included probate and the sale of her flat, we always felt that Peter Howe's professionalism, together with his colleagues' help, was always going the extra mile to ensure that at every step of the way, we were always well briefed and advised before making decisions. There were many unforeseen obstacles, and Peter successfully (and painlessly!) navigated all of them. We can't thank him enough for his good work. We would sincerely recommend his services to others and not hesitate to engage him in the future.

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Keith Tipson

Matter Type:

Probate

Keith Tipson

November 22, 2023

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Collected on:

Wills, Trusts and Probate

Straightforward and realistic advice, well organised and professional dealings with all members of the family

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Douglas Robertson

Matter Type:

Trusts

Douglas Robertson

October 26, 2023

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Collected on:

Wills, Trusts and Probate

My experience with Hart Brown never varies and is always of the highest standard. Margaret Gale is efficient, approachable and sympathetic to my legal needs. Arranging an appointment is easy and courteous.

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Helen

Matter Type:

Residential Conveyancing

Helen

October 16, 2023

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Collected on:

Residential Property/Conveyancing

Peter Howe always answered queries really promptly and was very efficient. I had complete trust in him.

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Anon

Matter Type:

Probate

Anon

September 20, 2023

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Collected on:

Wills, Trusts and Probate

Very professional, courteous and helpful.

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Simeon

Matter Type:

Residential Conveyancing

Simeon

September 19, 2023

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Collected on:

Residential Property/Conveyancing

Good efficient conveyancing service on sale of our property. The team of solicitor and legal secretary worked well together and timely emails were provided. They sent regular reminders to the buyers' solicitor and kept us informed of the reasons for any delay by the buyers

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Nick M

Matter Type:

Residential Conveyancing

Nick M

August 16, 2023

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Collected on:

Residential Property/Conveyancing

Excellent conveyancing service all round from Peter Howe. Prompt and clear action and communication, wise advice and timely responses to our questions. I would recommend him and Hart Brown wholeheartedly.

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M

Matter Type:

Residential Conveyancing

M

August 03, 2023

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Collected on:

Residential Property/Conveyancing

We were entirely satisfied with the professional service we received.

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Reviews collected from

Andrew

Matter Type:

Residential Conveyancing

Andrew

February 12, 2024

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Collected on:

Andrew

Amazing service in buying our home.2 weeks from opening the file until completion and 7 working days from receipt of contract pack to completion. Outstanding job by Emma Moore

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Keith

Keith

December 10, 2023

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Collected on:

Keith

I engaged Hart Brown for the sale of a bungalow - it was leasehold at a retirement village which added some complications. The Solicitor was Emma Moore. Emma was very helpful and adaptable to customer needs. She always gave timely replies to any queries or issues arising. I recommend Emma and would use her expertise again.

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Oliver

Oliver

November 22, 2023

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Oliver

Both Yiskah Butcher and Anne Bridger have been fantastic with their communication... would absolutely use them again.

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Mark

Matter Type:

Residential Conveyancing

Mark

October 26, 2023

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Collected on:

Mark

Hart Brown (Emma Moore, supported by Shyamala) handled the sale of my property and from start to finish is was handled very professionally and in a very timely fashion. Indeed, I approached Hart Brown to handle the sale of the property as I was very disappointed with the services of another local group of solicitors that I have previously instructed for other matters, so I am both delighted and relieved to have found a reliable firm of solicitors. I have no concerns in recommending Hart Brown and I will be sure to use them for other legal matters as, and when, necessary.

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emily

emily

September 24, 2023

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Collected on:

emily

I’d leave no stars if I could.

My mum used Hart Brown as a probate solicitor for my grandfathers estate. They took nearly 3 years from start to finish and we had to keep chasing them for work to be done. They charged for emails from utility supplier who was chasing payment rather than paying them when they were instructed to pay. My mum had to constantly chase them for replies to her questions and after their lack of response to certain things in the end she had to take the complaint to the Ombudsman about excessive fees that were only refunded after the ombudsman dealt with the complaint and said they had to. Nick Langmead was useless and after he left Louise Harrhy continued the work and was just as bad. She was rude to my mother and even after they received the signed accounts to finish the case they still took a week to make a CHAPS payment of the final distribution.
I do not recommend them and wish we had changed solicitor right from the start.

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About this branch

Description

Our specialist team of solicitors based in our Cobham office are here to help you navigate legal proceedings. Our village location is ideally situated in the Borough of Elmbridge in Surrey. With over 100 years’ experience, our solicitors provide local legal expertise you can rely on. Our experienced Cobham solicitors can provide a wide range of legal services, professionally representing our clients to help them achieve the best possible outcome. Whether you are a business or an individual seeking legal representation from a reputable firm, look no further. We act in your best interest, offering straightforward, trusted advice. Our Cobham based solicitors work hard to achieve the best possible results for our clients. Whether you are looking for a conveyancer, assistance with property law or a clinical negligence solicitor, our team treats every individual case with compassion. We pride ourselves on our attentitive approach, offering transparent straightforward advice through our range of legal services. Why consider our local Cobham solicitors? It is important when deciding on legal representation that you choose a local firm that is long standing, friendly and effective. Here at Hart Brown, we believe we do just that. Our team of solicitors in Cobham have many positive reviews and are dedicated to helping our clients achieve the best solution to their legal issues. In fact, 92% of clients who were surveyed last year said they would recommend us to others. We are also proud to have consistently ranked in the legal 500 for many years now, so you can have peace of mind knowing that you are in safe hands.

Practice areas

We are proud to provide the following legal services from our Cobham branch: Family law | Conveyancing | Wills and probate | Trusts and Estates | Clinical negligence and personal injury | Dispute resolution | Commercial & Corporate | Employment Law | Commercial property.

Regulated by

Solicitors Regulation Authority

Legal services

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