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Bates Wells & Braithwaite

01473 219282
4.9/5
186 Client Reviews Leave a review

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do. Read more...

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Bates Wells & Braithwaite
Bates Wells & Braithwaite

Accreditations

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Available lawyers at Bates Wells & Braithwaite

Tomasz Burchan

4.8 out of 5
(44)
Solicitor

Rhian Snell

5.0 out of 5
(39)
Legal Assistant

Hannah Mitchell

5.0 out of 5
(34)
Chartered Legal Executive

Jane Brooker

5.0 out of 5
(11)
Chartered Legal Executive

Christopher Mason

5.0 out of 5
(8)
Chartered Legal Executive

Denise Head

5.0 out of 5
(7)
Solicitor

Scott Emsden

5.0 out of 5
(7)
Solicitor

Karen Healy

0.0 out of 5
(0)
Senior Conveyancer

Nicky Coates

0.0 out of 5
(0)
Solicitor

Zoe Southgate

0.0 out of 5
(0)
Chartered Legal Executive

How Bates Wells & Braithwaite Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 0%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
4th / 17
223rd / 4796
Company & Commercial
7th / 26
252nd / 4537
Housing & Property
4th / 19
143rd / 4339
Family Law
5th / 16
199th / 3910
Wills, Trusts & Probate
4th / 19
95th / 3600
Commercial Property
6th / 17
282nd / 3407
Employment
8th / 15
283rd / 3173
Regulations
3rd / 8
115th / 2684
Personal Injury
2nd / 25
21st / 2460
Dispute Resolution
3rd / 5
128th / 1035
Clinical Negligence
3rd / 4
123rd / 966
Charities
1st / 4
60th / 585

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    177

  • Very Good

    6

  • Average

    1

  • Poor

    1

  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Christopher
Housing & Property

Matter Type:

Residential Conveyancing

Christopher

May 31, 2024

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Collected on:

11/10, Excellent

Tomasz has seamlessly completed the sale of my property. He is without a doubt the best solicitor I have ever used, and we will/are using him moving forward on every property we have. Nothing is too much trouble for him, and he is always quick to respond. Tomasz is clearly a very talented solicitor who knows exactly what he's doing- and actually does it. I would not hesitate to recommend him to anyone looking for a professional & efficient solicitor. Thank you!

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Victoria

Victoria

May 30, 2024

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Collected on:

Excellent service

Having used other solicitors before for conveyancing, I can only echo what others have said, Tom provided a great service, so quick on answering emails or calls and no chasing was needed. Pleasure to deal with Thanks again Tom.

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carol

carol

May 24, 2024

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Collected on:

First time purchase

Excellent Service - Tom was efficient, quick to respond to emails and telephone calls. He made the whole process stressfree. I would definitely recommend his service to others and use him again.

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Nick ladbury

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Nick ladbury

May 22, 2024

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Will review

Very knowledgeable and helpful, pleasure to talk to

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Kevin McEwen
Personal Injury

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Matter Type:

Accident At Work

Kevin McEwen

May 22, 2024

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Collected on:

Confused but not for long

Having never taken anyone to court I was in well over my depth. Thankfully I had Hannah on my side who had the time and patience to explain in simple terms so I could understand. I was kept informed at every stage of the process. All appointments were arranged for me, I just had to turn up. Everything else was done for me I just had to reply to e-mails. Good advice and instructions were given to me when available and when needed. I was advised as to what Hannah said a judge would probably award me. We proceeded to give offer and counter offer and we ended up so very close to what Hannah said would be awarded if we went to court. So we achieved our goal without having to go to court. How good is that. I for one am very grateful for the help and advice I was given. I wouldn't want to be injured again, however, if I was, I would very much like Hannah to be fighting in my corner.

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Ajeet

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Ajeet

May 21, 2024

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Collected on:

Preparing a Will.

I was very impressed with the work Rhian did for me.
She is a professional, friendly and very approachable person. Also she advised me everything I needed to get the paperwork ready.
I greatly appreciate everything Rhian did for me.

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Anonymous

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Anonymous

May 11, 2024

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Collected on:

X

Very professional and easy to understand

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Eniko
Personal Injury

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Matter Type:

Accident At Work

Eniko

April 24, 2024

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Collected on:

Professional

Very professional and knowledgeable. Great communication, clear advice. I have been kept up to date every time. Very approachable and friendly.

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Tzvi Hadassi
Dispute Resolution

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Matter Type:

Mediation

Tzvi Hadassi

April 23, 2024

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Collected on:

Legal Representation

My experience with Christopher Mason from the start of the proceedings has been positive, supportive , reassuring and professional at all times. I trusted his advice fully.

He returned my calls promptly offer clear sound advice. I felt very supported.

The Barrister he appointed to represent me ....Mr William Durrands, was an excellent choice for my case.
I wish to thank Christopher for his excellent support and advice during the past months.

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Mr and Mrs Patel
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Bates Wells & Braithwaite.

Matter Type:

Wills

Mr and Mrs Patel

April 22, 2024

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Collected on:

Wills

Review of Miss Rhian Snell - Excellent service, will highly recommend to friends and family.
Many thanks

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Reviews collected from

Nigel

Nigel

February 17, 2024

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Collected on:

Nigel

Good friendly service.

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Sue

Sue

October 28, 2023

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Collected on:

Sue

Knowledgeable, professional and helpful

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Vic
Family Law

Matter Type:

Children

Vic

August 18, 2023

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Collected on:

Vic

I cannot fault Scott and Rebecca for their continued support throughout a domestic abuse child custody and arrangements case , they were reassuring, understanding, extremely patient in dealing with me. They were straight to the point honest with me from day one. It was the 2nd stressful time in my life and they were there every step of the way . The barrister representing me in court for the final hearing was absolutely amazing calming reassuring and explained everything to Me. I would like to thank them for their hard work and calming nature and I would use them again in a heartbeat if needed. Thank you .

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jane
Personal Injury

Matter Type:

Accident At Work

jane

May 11, 2023

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Collected on:

jane

Brilliant confident clear advice and information extremely helpful

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Parzana
Family Law

Matter Type:

Divorce

Parzana

January 31, 2023

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Collected on:

Parzana

I have been with BWB for many years. I can not thank Denise Head and her firm enough for their support and hardwork. They were with me every step. I just had to email or pick up the phone advise was at the other end. I highly recommend this firm for any of your issues/situations. They are simply the best, not just saying because of my case. I have had many other firms and never received any empathy or understanding from anyone other then this firm.
Thank you BWB.

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Bates Wells & Braithwaite are accredited by

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About this branch

Description

Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutes’ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Travel rights
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Holiday Sickness and Illness Compensation
    • Industrial Disease Compensation
    • Manual Handling
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Supermarket Accident
    • Tinnitus
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Employment - business
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
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