Pepperells Ltd

01872711700

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements. Read more...

Address
The Old Granary
Blewett Wharf
Malpas Road
Cornwall
TR1 1QH
01872711700
www.pepperells.com

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Accreditations

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Available lawyers at Pepperells Ltd

Charlotte Massey

4.9 out of 5

(60)

Conveyancing Executive

Donna Ratcliffe

Charlotte Johnson

Chelsea Curtis

Charlotte Tweed

Dani McGurk

Private Client Associate Solicitor

Amy Wells

Becky Scott

Amy Stewart

Cheryl Watkins

Amanda Lowson

Craig Davy

David Kemshall

Operations Director- Legal

Brooke Rimmer

Alison McGowan

How Pepperells Ltd Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pepperells Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pepperells Ltd. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 0%

About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pepperells Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pepperells Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1275
Very Good

109
Average

14
Poor

7
Awful

20

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

April 13, 2024

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A Very Good Service

Not having bought or sold a house for many years I was a little daunted by the prospect however I found Pepperells made the experience very easy. They were very approachable and guided us each step of the way. I would not hesitate to recommend them to others.

Lawyer named in this review:
Charlotte Massey

Charlotte Massey

A representative from Pepperells Ltd responded to this review on 15 April, 2024:

Thankyou for your review. We really value this feedback and will ensure it is passed onto Charlotte and the team. Its great to hear Charlotte and the team were approachable and guided you throughout the process. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jessica

March 20, 2024

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Friendly and Professional

Emma helped me with writing a will, something i’ve never done before. She explained everything to me and answered my questions and despite being an anxiety sufferer I felt very relaxed during this online appointment. The process was much simpler than I expected, and a draft was sent to me very quickly as well as it being ammended as per my request

Lawyer named in this review:
Emma Speckman

Emma Speckman

A representative from Pepperells Ltd responded to this review on 21 March, 2024:

Thankyou for your review Jessica. We are so pleased to hear that Emma put you at ease and made you feel relaxed. We really value this feedback and will ensure it is passed onto Emma and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Verified review

Mary

June 01, 2024

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Excellent service

This review is for a different branch.

The last time I bought a house was 48 years ago and I was so unsure of what I needed to do. Megan was brilliant - she took the time to explain and reassure me every step of the way. This was really helpful when another solicitor was holding up the paperwork and I was getting very anxious. I would definitely recommend Pepperells and Megan Handley.

Lawyer named in this review:
Megan Handley

Megan Handley

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Marilyn

May 31, 2024

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Renewing my will

This review is for a different branch.

I renewed my will with Donna during the 'free wills' offer and bequeathed a sum to Marie Curie charity. She was very helpful in answering my queries about the changes in my will I was considering

Lawyer named in this review:
Donna Ratcliffe

Donna Ratcliffe

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

John Kinghorn

May 30, 2024

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Well informed

This review is for a different branch.

Throughout the conveyance process, any questions were answered promptly and informatively.
Guidance was given when we were not sure what to do and we felt in safe hands.

Lawyer named in this review:
Parminder Othi

Parminder Othi

A representative from Pepperells Ltd responded to this review on 31 May, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Child Access

Eloise

May 30, 2024

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Excellent solicitor

This review is for a different branch.

Nicola was great she had confidence from the start and kept me a ease throughout. I just want to say a huge thankyou.

Lawyer named in this review:
Nichola Skayman

Nichola Skayman

A representative from Pepperells Ltd responded to this review on 30 May, 2024:

Thankyou Eloise for sharing your feedback. Its great to hear Nichola helped to keep you at ease through the process.

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Family Law

Verified review

Matter Type:

Child contact

Liam

May 30, 2024

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Brilliant lawyer

This review is for a different branch.

Had Sophie Kakkad as my lawyer for family court and she was completely helpful though the hole process
I would 100% use her again

Lawyer named in this review:
Sophie Kakkad

Sophie Kakkad

A representative from Pepperells Ltd responded to this review on 30 May, 2024:

Its great to hear that you would 100% use Sophie again and thank you for sharing your feedback with us.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Ian

May 29, 2024

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Will writing service

This review is for a different branch.

On the whole a good service was offered and was able to complete my trust will , with complected clauses fully explained. However mistakes where initially made in correspondence addresses and the client areas at the Willerby office where abit lacking.

Lawyer named in this review:
Chelsea Curtis

Chelsea Curtis

A representative from Pepperells Ltd responded to this review on 30 May, 2024:

Thank you Ian for sharing your feedback with us and also using us at Pepperells.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Stephen

May 29, 2024

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Donna

This review is for a different branch.

Very professional, Prompt, Polite.
Local.

Lawyer named in this review:
Donna Ratcliffe

Donna Ratcliffe

A representative from Pepperells Ltd responded to this review on 30 May, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Maria

May 25, 2024

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Property purchase

This review is for a different branch.

Very friendly, efficient, answered all my questions fully and clearly and was available to talk to.

Lawyer named in this review:
Joseph Denman

Joseph Denman

A representative from Pepperells Ltd responded to this review on 28 May, 2024:

Thank you Maria for taking the time to share your feedback with us. we look forward to work with you again in the future.

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Reviews collected from

Daniel

May 31, 2024

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Daniel

Slow. Unhelpful. Careless. Unprofessional.

We intended to buy an auction property. They included an "Auction fee" add-on on top of their initial (automated) conveyancing quote, but did not explain what would they do in exchange for that. Paid deposit £300 & shared the legal pack with them 8 calendar days before the auction. They did not provide any feedback/response on the legal pack in a week time. Their client care letter contained several mistakes (e.g. misspelled property street address). It took them 2 days to correct it, but the document was not loading in eCOS Infotrack (maybe it was a technical issue on Infotrack's side or the corrected terms document was not uploaded properly - not sure), so could not even complete the onboarding process until the time of the auction.

In the end we lost the bidding (as sold well beyond our estimate), but I'm glad that we don't have to rely on Pepperells Solicitors.

If you are thinking about using Pepperells Solicitors for a (potential) auction property buy, you should keep looking further!

PS: Also, don't trust Review Solicitors recommendation rankings https://www.reviewsolicitors.co.uk/top/newcastle-upon-tyne

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Marco

May 30, 2024

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Marco

I used Langley's 1st spent 27k and didn't look good for me in court.
Looked up different solicitors out of York. Pepperells just picked it as it's unusual name. 1st call was a lady with softy comforting well mannered voice.
Pepperells secutary. 7k I've spent with pepperells 5k just on a barrister who acted on my behalf and turned things around.And also told me last solicitor I used didn't do his job very well or didn't know ime now due 27k back of Langley's solicitors. I give pepperells solicitors 10/10. no pressure. no time wasting. Mrs Scott,s my solicitor along with her co pilot George. Ile keep pepperells solicitors very very good solicitors 😊😃💥💥💥💥💥💥💥💥💥💥

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Housing & Property

Matter Type:

Residential Conveyancing

Matthew

May 15, 2024

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Matthew

This was our second time using Pepperells for conveyancing. Wouldn't use any other firm. Megan Handley was fantastic, 10 out of 10!

A representative from Pepperells Ltd responded to this review on 17 May, 2024:

Thank you for taking the time to leave us such a positive review Matthew. We really value this feedback and will ensure it is passed onto Megan and the team. We would like to thank you for choosing Pepperells Solicitors and will be happy to assist you on the future should you need us to do so.

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Crime/ Criminal Defence

Matter Type:

Criminal defence - All

jacqueline

May 13, 2024

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jacqueline

I would highly recommend Andrew Shipley
police station representative who works with a team of solicitors at Pepperells solicitors based in Kingston upon Hull.
Andrew is diligent, responsive and shows immense professionalism in the discharge of his duties.

Lawyer named in this review:
Andrew Shipley

Andrew Shipley

A representative from Pepperells Ltd responded to this review on 14 May, 2024:

Thankyou for taking the time to leave such a positive review. We really value this feedback and will ensure it is passed onto Andrew and the team. Its great to hear that you would recommend Andrew and that you found him professional to work with. We would like to thank you for choosing Pepperells solicitors and will be happy to assist you in the future should you need us to do so.

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Rosi

May 01, 2024

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Rosi

I am disappointed of the service as I've requested and enquire for help with deed poll legal application enrolling. And I've paid for. I've been explained that they can draft me a legal document for changing my name and then for addition amount they can help me with the application for deed poll. So basically instead of doing it straight away and doing the right documents they asked me to pay twice. That should not happen. So I end up applying myself and looking for an alternative. Thanks a lot for wasting my money. I will not use again your service.

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Pepperells Ltd are accredited by

About this branch

Description

Pepperells Solicitors has a long and proud history. Originally founded by Stewart Pepperell In 1985. In 2009 they incorporated Ivesons Solicitors a well respected law firm in Hull. In 2014 Pepperells incorporated their second law firm, Myer Wolff Solicitors, a long-established local law firm that also operated in Hull and whom had built their reputation on providing their clients with professional, dependable and affordable legal advice. This approach complements the Pepperells philosophy of having the firms focus on excellence in client service. In 2017 Pepperells Solicitors changed its structure from a traditional partnership to a Limited Company which reflects Pepperells modern approach to law. Also that year saw the opening of the Grimsby office and our Lincoln office opened in 2019. 2020 not only saw the opening of the boutique Beverley office but also the incorporation of the corporate and commercial law firm Millican Law in Newcastle. This brought our sixth office to the company and our third city location. Pepperells now has around 120 staff offering their private and commercial clients access to a wide range of services encompassing all areas of law. Pepperells Solicitors are proud to offer the highest standards of legal services to all our clients wherever they are based. When you work with one of our team you will experience a real and personal commitment to help you achieve a successful outcome to your problem.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Lasting power of attorney
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Regulations
- Health and Safety

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Request a callback

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Pepperells Ltd

Accreditations

Other locations

Available lawyers at Pepperells Ltd

How Pepperells Ltd Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

A Very Good Service

Friendly and Professional

Excellent service

Renewing my will

Well informed

Excellent solicitor

Brilliant lawyer

Will writing service

Donna

Property purchase

Reviews collected from

Daniel

Marco

Matthew

jacqueline

Rosi

Pepperells Ltd are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter