Julie
Julie Added 6 months ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
September 26, 2024 20240926124734

House sale and purchase

5

We had an extremely positive experience using Alastair Harvey at TSP initially; he responded to our emails swiftly, regardless of the time or day we contacted him and he completely transformed our opinion of solicitors after a number of previous bad experiences with other companies.
When Alastair was, unfortunately, on sick leave his replacement Joanne Green was an admirable replacement and she took over our case, seeing us through to a timely sale and purchase, again responding to every contact we made swiftly and efficiently.
I would have no hesitation in recommending TSP to anyone.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 26 September, 2024

Dear Julie, thank you for your review. We are so glad that you are happy with Alastair and Joanne's high level of client service.

Was this review helpful? Yes

Miss Mozart
Verified Miss Mozart Added 9 months ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
July 10, 2024 20240710223537

Outstanding commitment and service

5

I was recommended Alastair Harvey for my first home purchase in 2006 and Alastair and his fabulous PAs pushed it through in six weeks. Naturally Alastair was my first choice when trying to move to Cornwall. Although my sales and purchases did not proceed to completion on this occasion, Alastair's sound advice and attention to detail saved me from buying two houses with significant flaws that would have cost me dear had I proceeded. He also completed the conveyancing for a part-share scheme repayment in record time.

Alastair responds quickly and efficiently and I received responses out of hours on several occasions. He is very eloquent in his communications and is a delight to talk to.

I was encouraged by several estate agents to use their recommended conveyancers and each time I stated that I already had the best conveyancer in the business. As soon as I mentioned Alastairs name, they immediately agreed with me. The vendor's estate agents in Cornwall were also suitably impressed by his professionalism.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 17 July, 2024

Thank you for your review. We are so glad that you are happy with Alastair's high levels of client service.

Was this review helpful? Yes

John
Verified John Added 9 months ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
July 04, 2024 20240704150938

Conveyancing Made Easy

5

I cannot recommend Alastair Harvey highly enough.
He worked tirelessly from start to finish. Always quick to reply to any question, no mater how small.
All the communication was clear and to the point, without fuss.
You made find cheaper, but I very much doubt you will find better or more efficient, you are not just a number you are a client.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 17 July, 2024

Dear John, thank you for your kind review. We are so glad that you are happy with Alastair's high levels of client service.

Was this review helpful? Yes

Robert
Verified Robert Added 9 months ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
June 12, 2024 20240612092335

Moving Home

5

My experience was very positive.
Everything was handled swiftly and with great efficiency at every stage of the conveyancing experience

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 12 June, 2024

Dear Robert, thank you for your review. We are so pleased that you are happy with Alastair's high levels of client service.

Was this review helpful? Yes

Patrick
Verified Patrick Added 10 months ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
June 10, 2024 20240610111646

House Purchase

5

We have engaged the services of Alastair Harvey and TS&P over past 20yrs on a number of conveyances with a positive outcome on every occasion.They are our go to providers.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 10 June, 2024

Dear Patrick, thank you for your review. We are so pleased that you are happy with Alastair's high levels of client service.

Was this review helpful? Yes

Executers of Miriam
Verified Executers of Miriam Added 1 year ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
March 22, 2024 20240322183640

Discretionary Trust and Conveyancing

5

the ultimate in professionalism. All members of the company are polite, efficient and I would recommend to others

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 26 March, 2024

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

Was this review helpful? Yes

Andrew
Verified Andrew Added 1 year ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
March 22, 2024 20240322130913

Merryfield / Collingwood residential conveyancing March 2024

5

We found TS&P to be very easy to deal with. They were very professional, dealt with our transaction very efficiently and kept us informed throughout.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 26 March, 2024

Dear Andrew, thank you for your review. We are so pleased that you are happy with Alastair's high level of client service.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 year ago 1 found this helpful Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
March 20, 2024 20240320214025

Unacceptable contract

2

I was advised the sale contract was sufficient to purchase the property. It was not. I incurred legal costs unnecessarily thinking the contract was sound. It was not. I complained to a senior partner. It took over 3 months to respond and no apology only reams of paper saying why they were right and I was not. Not even the courtesy to thank me as a client of over 25 years with many a transaction with this firm. The attitude is and was arrogant and uncompromising. No I will not recommend them again.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 21 March, 2024

We are very sorry to hear that you have not had the high level of client service we aim to deliver. If you would like to follow this up, please do contact Charlotte Eberlein by email Charlotte.eberlein@ts-p.co.uk.

Was this review helpful? Yes

Harry
Verified Harry Added 1 year ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
March 19, 2024 20240319200314

Excellent conveyancing work by Alastair Harvey

5

Alastair was professional, prompt and helpful throughout. We had some difficult issues arise in our house purchase and Alastair dealt with them all tremendously. Alastair was so brilliant he put the somewhat sub-par solicitors representing the other parties involved to shame!

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 20 March, 2024

Dear Harry, thank you for your review. We are so pleased that you are happy with Alastair's high level of client service.

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 year ago Report to admin
Thomson Snell & Passmore LLP
Collected whilst working at Thomson Snell & Passmore LLP
February 22, 2024 20240222103249

Residential property conveyance

5

Alastair very efficiently dealt with the sale of a residential property, including provision of sound advice when the buyers were delaying the process. I have used him before and will definitely use him again.

Lawyer named in this review: Alastair Harvey

A representative from Thomson Snell & Passmore LLP responded to this review on 22 February, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

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