Mark Weston
Verified Mark Weston Added 3 years ago Report to admin
Collected whilst working at Eric Robinson Solicitors
November 22, 2021 20211122214042

Cornwall Move

5

Michelle did an absolutely wonderful job going through my conveyancing, making what was a treacle strewn path in my head into quite a smooth journey, despite the odd challenge. My move was due to the sad loss of my partner in January, Michelle dealt with me in a kind and compassionate way, but with total professionalism. Not a bad word to say about the whole process.

Lawyer named in this review: Michelle Parker

A representative from Eric Robinson Solicitors responded to this review on 24 November, 2021

Thank you for this review, particularly in the difficult circumstances that you found yourself. We are pleased that you found our service so helpful and compassionate. Your comments have been fed back to Michelle and her team.

Was this review helpful? Yes

Tracey
Tracey Added 3 years ago Report to admin
Collected whilst working at Eric Robinson Solicitors
October 08, 2021 20211008064030

Thank you

5

In difficult times and under a lot of pressure Michelle and Alison dealt with the work load in a professional way and were excellent at keeping me informed and keeping me up to date and staying in touch.
It makes a huge difference being able to pick up the phone and knowing that you can talk to someone rather than an answering machine or pushing buttons. We are loosing the art of communication these days and it relieves the stress to be able to communicate in person. Thank you both for your perseverance and patience it was greatly appreciated in getting me into my new home.

Lawyer named in this review: Michelle Parker

A representative from Eric Robinson Solicitors responded to this review on 12 October, 2021

Thank you for your feedback, which is much appreciated, and has been passed back to Michelle and Allison. It has been a testing time in residential conveyancing particularly with the ending of the SDLT holiday and we are pleased that our service remained so good; we do try to maintain a personal service at all times. We do hope you will be very happy in your new home.

Was this review helpful? Yes

Steph Heath
Verified Steph Heath Added 3 years ago Report to admin
Collected whilst working at Eric Robinson Solicitors
September 17, 2021 20210917162932

Great work thank you

5

Both Michelle and Alison have been brilliant at getting back to me quickly, explaining things I didn't understand and being friendly and accessible. Thank you!

Lawyer named in this review: Michelle Parker

A representative from Eric Robinson Solicitors responded to this review on 27 September, 2021

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes