Kirsty from our first appointment was clear, explained processes, costs , and all potential areas that cause delays.
Kirsty took her time checked we all understood and agreed with processes.
Kirsty kept myself updated throughout the process, any barriers, progress
Updated via email, phone and letters.
Clear , professional, courteous and kind .

We had a home visit for our solicitor to obtain all the relevant information. The prepared documents were emailed for us to check before signature at the firms office. This was made at our convenience.

Kirsty was extremely knowledgeable and helpful

Kirsty and her paralegal - Shivani were very understanding of our issues, regarding a Trust, which seemed to have been set up with flaws (with another law firm, not JA) and went above and beyond to resolve the issues to ensure everything was watertight, much appreciated, would recommend (and have done) to others.

Excellent service. Easy & stress free. Very helpful. Would use again.

A courteous and timely service. The solicitor could answer all my questions and the overall impression is one of efficient competence.

I would like to share that the Will writing experience I had with Kirsty was exceptional.
From the moment I made contact, throughout the process and at the final completion Kirsty was clear, concise, helpful and presented all the options for me to take.
Kirsty presented me with the facts and let me make my own decision, as she said 'These are your statements of wishes and thats what we are here to help with'.
Kirsty explained thoroughly and covered all angles for me so that I was fully satisfied with my will.
I cannot say enough except you are in good hands and Kirsty will help you with your wishes. Very worth while and personal which all will's deserve.

Excellent. As described below. Kirsty was brilliant, thanks. People make any firm, and Kirsty is a real asset.

My wife and I decided to set up a formal will through a solicitor and approached Johnson Astills Solicitors as part of the Free Wills Month initiative. We found the whole process stress free primarily as a result of the professional and friendly service we received. We were informed in advance of information/documentation to bring to the meetings, all options available and kept informed of progress throughout. We would thoroughly recommend Johnson Astills Solicitors.

Everyone from receptionist upwards were very welcoming. The details were explained clearly, concisely and in plain English, which is very important when you are getting older. We definitely recommend this firm of Solicitors in particular Kirsty Gasson.